Membership Concierge

Life Time is a premier health and wellness company committed to delivering an exceptional experience to its members across its diverse portfolio of luxury athletic resorts, spas, and healthy dining venues. Recognized for its dedication to fostering community through innovation and wellness education, Life Time offers a vibrant and inclusive workplace that champions diversity, equity, and inclusion. The company is dedicated to creating memorable member journeys by blending health, fitness, and social opportunities all under one roof, serving as a hub for those who prioritize a balanced and healthy lifestyle. With a strong emphasis on professional development, Life Time invites individuals to grow their careers within a supportive and forward-thinking environment, where the culture thrives on passion, respect, and continuous learning.

The role of Membership Concierge II at Life Time is integral to ensuring an outstanding level of service and engagement with its members and guests. This position serves as the first point of contact for members and guests entering the resort, embodying the hospitality values the organization stands for. The Membership Concierge II provides expert assistance in account maintenance, service delivery, and engagement strategies, helping to create extraordinary and personalized experiences for every individual. They maintain up-to-date knowledge of club programming, events, pricing, and policies to educate members effectively and support membership retention and acquisition efforts. This role requires excellent communication skills, a friendly demeanor, and the ability to handle multiple priorities in a fast-paced environment. Additionally, employees have opportunities to progress through Life Time's hospitality certification levels, enabling a clear pathway for career advancement and professional growth. This position is ideal for candidates passionate about serving others, eager to enhance their service skills, and looking to build a professional network within the wellness and hospitality industry.