Membership Concierge

Life Time Athletic Resorts are premier destinations for hospitality professionals who are seeking to build a meaningful and sustainable career in the hospitality industry. Recognized for their commitment to fostering a lifestyle that promotes health and well-being, Life Time Athletic Resorts combine the vibrancy of luxury resort amenities with the warmth of community-focused hospitality. This brand has firmly established itself as a leader within the fitness and wellness space, attracting members who are passionate about living healthier, happier lives. Employment with Life Time represents more than a job—it is a career opportunity where employees can grow professionally in an environment that values health, positivity, and connection.

The Membership Concierge at Life Time Athletic Resorts plays a pivotal role as the face of the resort experience. This position is designed for hospitality professionals who enjoy interacting with people and are passionate about creating memorable customer experiences. As a Membership Concierge, you serve as the primary point of contact for members and guests, offering exceptional service that reflects the organization’s dedication to hospitality excellence. Your responsibilities include account maintenance, assisting members with various needs such as program enrollment, service modifications, and payment processing. You will be instrumental in fostering relationships with guests and members to ensure their satisfaction and loyalty.

This role is also centered around continuous professional growth. Life Time provides structured hospitality certification levels that encourage self-directed development and skill advancement. This means you have the opportunity not only to excel in your current duties but also to enhance your knowledge about the hospitality industry and wellness programming. The Membership Concierge is empowered to create customized succession plans aligned with personal career goals, supporting long-term advancement within the company. This makes the position ideal for someone who is eager to develop a career in hospitality while contributing to a culture that values health, wellness, and community engagement.

Life Time Athletic Resorts emphasize inclusivity, diversity, and equity as foundational company values. The employer is deeply committed to creating a respectful and welcoming workplace that celebrates unique individual contributions. Additionally, Life Time maintains a fair hiring and promotion process focused on merit and qualifications. This dedication to a balanced and supportive work environment makes it an attractive employer for those passionate about service and hospitality. The role is suited for candidates who have a passion to serve others, enjoy effective communication, and have some experience in customer service. While a high school diploma or equivalent is required, having a Bachelor’s Degree in Hospitality is preferred, indicating a pathway for those wanting to advance academically and professionally.

Working as a Membership Concierge at Life Time offers the chance to be part of a dynamic hospitality and wellness community. You will help members and guests feel welcomed and well-informed about the comprehensive programming, events, pricing, and policies that Life Time offers. Your presence will contribute directly to the positive atmosphere that defines the resort experience. This is a fantastic opportunity for individuals looking to combine their interest in hospitality with a commitment to healthier living, ensuring the company’s community thrives through exceptional service and engagement.