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Job Overview
Benefits
inclusive workplace
Diversity and equity
Hospitality certification
Career development opportunities
Employee wellness programs
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals who are seeking to build a meaningful and sustainable career in the hospitality industry. Recognized for their commitment to fostering a lifestyle that promotes health and well-being, Life Time Athletic Resorts combine the vibrancy of luxury resort amenities with the warmth of community-focused hospitality. This brand has firmly established itself as a leader within the fitness and wellness space, attracting members who are passionate about living healthier, happier lives. Employment with Life Time represents more than a job—it is a career opportunity where employees can grow professionally in an environment... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- effective communication skills
- passion to serve others
- bachelor’s degree in hospitality (preferred)
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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