Job Overview
Compensation
Type:
Hourly
Rate:
Range $27.00 - $29.00
Benefits
Vision
Dental
Job Description
The hiring establishment is a prestigious dining club known for delivering exceptional guest experiences in a refined and welcoming environment. This club takes pride in its commitment to hospitality, ensuring that each member and guest receives the highest level of service from the moment they arrive. The club operates a fine dining restaurant that emphasizes exclusive, personalized attention, making it an exceptional destination for discerning guests who value quality and professionalism. The establishment values a hospitable atmosphere and emphasizes teamwork and communication among its staff to maintain its esteemed reputation in the dining industry.
The role being offer... Show More
The role being offer... Show More
Job Requirements
- Minimum 1 year experience as a host in a high-volume, fine dining setting
- Excellent time management skills
- Ability to maintain a professional demeanor in a fast-paced environment
- Reliable, responsible, and trustworthy
- High energy and great communication skills
- Ability to work as part of a team
- Ability to stand for entire shift up to 8 hours with frequent bending, squatting, and lifting up to 30lbs
- Attention to detail and willingness to deliver exceptional customer service
Job Qualifications
- Minimum 1 year experience as a host in a high-volume, fine dining setting
- Excellent time management skills
- Professional demeanor in fast-paced environments
- Reliable, responsible, and trustworthy
- High energy with great communication skills
- Ability to work well as part of a team
- Attention to detail
- Commitment to providing exceptional customer service
Job Duties
- Greet and escort guests to tables in a gracious and professional manner
- Interact with guests and fellow staff members in a polite, courteous, and hospitable manner to ensure all members have an exemplary dining experience
- Greet and acknowledge VIPs in a professional manner
- Check guests in and uphold all guest list rules
- Respond to all reservations and inquiries during shift
- Anticipate guests' needs and respond appropriately with a sense of urgency
- Maintain a proactive approach to solving any guest's questions or issues
- Direct guests to the appropriate waiting area and provide status updates
- Maintain a clean and sanitized work environment
- Answer phone calls and direct them to the appropriate department
- Assist in supervising food servers, bussers, and food runners as it relates to guest contact and table information
- Oversee daily restaurant reservations and pre-assign seating when necessary
- Communicate with management regarding special orders, cake orders, special requests, and VIP requests
- Ensure that all lost items are returned to management
- Act as a brand ambassador for the company
- Ensure the compliance of all procedures and policies set forth by the company, division, and health department
- Perform all opening and closing duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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