Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $26.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Vision Insurance
Dental Insurance
401(k)
stock purchase plan
Company-paid Life Insurance
Paid Time Off
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
short-term disability
long-term disability
Company Discounts
Military Leave Pay
adoption and surrogacy expense reimbursement
Tuition Assistance
Job Description
Sam's Club is a leading membership-only retail warehouse club that offers a wide selection of high-quality products at exceptional prices. As a part of the Walmart family, Sam's Club is committed to providing outstanding value, quality, and convenience to its members. The company operates numerous clubs across the United States, serving millions of members with a unique shopping experience catered to both individual consumers and business owners. Sam's Club places a strong emphasis on creating a welcoming environment facilitated by dedicated associates who deliver excellent customer service. With a corporate culture centered on teamwork, integrity, and community involvement, Sam's Club... Show More
Job Requirements
- high school diploma or equivalent
- previous customer service experience preferred
- ability to stand for long periods
- ability to work flexible hours including evenings, weekends, and holidays
- ability to handle multiple tasks simultaneously
- basic math skills
- willingness to learn and follow company policies and procedures
Job Qualifications
- customer service experience
- retail experience including operating front end equipment such as cash registers
- experience working with mobile retail applications
- ability to maintain a positive attitude in a fast-paced environment
- excellent multi-tasking skills
- strong problem-solving abilities
- effective communication skills
- ability to stand for long periods while assisting members quickly and accurately
Job Duties
- maintaining safety of facility according to company policies and procedures by conducting safety sweeps
- following forklift spotting procedures
- following procedures for handling and disposing of hazardous materials
- following company steel standard guidelines
- correcting and reporting unsafe situations to facility management
- providing member service by acknowledging members and identifying their needs
- assisting members with purchasing decisions
- locating merchandise
- resolving member issues and concerns
- promoting the company's products and services
- providing guidance and support to members regarding self-service technology
- processing member purchases
- assisting members with payments according to company policies and procedures
- assisting members with transactions utilizing registers or self-checkout area
- zoning the area
- arranging and organizing merchandise
- complying with company policies, procedures, and standards of ethics and integrity
- completing work assignments and priorities by using policies, data, and resources
- collaborating with managers, co-workers, customers, and other business partners
- identifying priorities, deadlines, and expectations
- communicating progress and information
- determining and recommending ways to address improvement opportunities
- adapting to and learning from change, difficulties, and feedback
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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