Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $17.00
Benefits
Medical insurance
Vision Insurance
Dental Insurance
401(k) Plan
stock purchase plan
Company-paid Life Insurance
Paid Time Off
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
short-term disability
long-term disability
Company Discounts
Military Leave Pay
adoption and surrogacy expense reimbursement
Live Better U education program
Job Description
Sam's Club is a leading membership-only retail warehouse club that specializes in offering quality products and services to its members at exceptional value. Founded in 1983 as a division of Walmart Inc., Sam's Club has grown to operate hundreds of clubs across the United States and internationally. The company focuses on providing an excellent shopping experience, competitive pricing, and a wide range of merchandise including groceries, electronics, furniture, and more. Sam's Club is renowned for its commitment to innovation, member satisfaction, and community involvement, making it a preferred choice for shoppers looking for bulk purchasing options and exclusive member benefits.Show More
Job Requirements
- High school diploma or equivalent
- prior experience in customer service or retail preferred
- ability to stand for long periods
- capability to work flexible hours including evenings, weekends, and holidays
- basic math skills for handling transactions
- ability to follow safety protocols
- good communication skills
- willingness to learn new technology and processes
Job Qualifications
- Customer service experience
- retail experience including operating front end equipment such as cash registers
- working with mobile retail applications
- strong communication skills
- ability to multitask in a fast-paced environment
- problem-solving skills
- positive attitude and teamwork
Job Duties
- Maintains safety of facility according to company policies and procedures by conducting safety sweeps
- following forklift spotting procedures
- following procedures for handling and disposing of hazardous materials
- following company steel standard guidelines
- and correcting and reporting unsafe situations to facility management
- Provides member service by acknowledging the member and identifying members needs
- assisting members with purchasing decisions
- locating merchandise
- resolving member issues and concerns
- promoting the company's products and services
- providing guidance and support to members regarding member self-service technology
- processing member purchases
- assisting members with payments according to company policies and procedures for different membership and payment types
- assisting members with transactions utilizing registers or self-checkout area
- zoning the area
- and arranging and organizing merchandise
- Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans
- using the Open Door Policy
- and applying these in executing business processes and practices
- Completes work assignments and priorities by using policies, data, and resources
- collaborating with managers, co-workers, customers, and other business partners
- identifying priorities, deadlines, and expectations
- carrying out tasks
- communicating progress and information
- determining and recommending ways to address improvement opportunities
- and adapting to and learning from change, difficulties, and feedback
- Maintains a positive attitude by smiling, greeting, and thanking members
- Provides exceptional customer service to members across the club as needed, answering any questions they may have
- Maintains a clean, neat, and member-ready area
Job Location
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