You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development programs
wellness programs
Job Description
Life Time is a premier lifestyle and hospitality company dedicated to providing exceptional experiences through its upscale health clubs, resorts, and residential offerings. With a commitment to fostering wellness and community connection, Life Time combines world-class amenities with personalized service to create environments where members and guests can thrive. The company places a great emphasis on inclusivity, diversity, and equity in the workplace, ensuring that each employee's unique contributions are respected and celebrated. Life Time prioritizes merit-based recruitment, hiring, and promotion, fostering an environment that enables professional growth and development. In this dynamic and customer-focused setting, employees are supported in... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1-2 years of experience in customer service or sales
- ability to multi-task effectively
- deliver high quality customer service
- demonstrate service recovery skills
- possess strong verbal communication skills
- comfortable working in a fast-paced environment
- able to stand for 4 hours at a time
- have a friendly and outgoing demeanor
Job Qualifications
- High school graduate or equivalent
- minimum of 1-2 years of experience in customer service or sales
- complete retention specialist certification within 60 days of hire
- passion to serve others
- effective communication skills
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives inbound phone calls and conducts outbound outreach with members and guests to support engagement and acquisition
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as a key point of contact for new membership sales and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: