Job Overview
Work Schedule
Flexible
Weekend Shifts
Job Description
Arrowhead Country Club, located in Glendale, AZ, is a prestigious golf and lifestyle facility known for its exceptional member services and vibrant community atmosphere. As part of the Arcis Golf network, one of the largest owners and operators of golf courses and clubs in the United States, Arrowhead Country Club prides itself on delivering a superior golf experience and fostering an inclusive environment where members and guests feel valued and engaged. The club offers a broad range of amenities including championship golf, fine dining, and exclusive social events, all designed to enhance the lifestyle of its members. The dedicated team at Arrowhead Country Club works collaboratively to uphold a standard of excellence, ensuring every visit is memorable.
The role being offered is a member experience coordinator position focused on enhancing member engagement, driving retention, and facilitating seamless communication between members and club management. This role is ideal for an individual passionate about customer service with a strong ability to anticipate and respond to the needs of a diverse membership base. The coordinator will assist in managing onboarding processes for new members and executives while maintaining a unified lifestyle calendar that schedules events and activities that bring the community together. Responsibilities extend to coordinating events, managing communications through various channels, and fostering positive relationships to promote member satisfaction and loyalty.
The successful candidate will play a critical role in supporting the development of programming aimed at increasing golf rounds and member visits, which are key metrics for the club's success. This position requires excellent communication skills, experience in customer service, and flexibility to work during evenings and weekends when most club events occur. The club culture encourages a humble, grateful, and respectful attitude, reflecting the values shared by the Arcis Golf team. Arcis Golf is committed to equal employment opportunities, fostering diversity, and ensuring a welcoming workplace free from discrimination. Additionally, the company participates in E-Verify to confirm employees’ right to work in the U.S., ensuring compliance with federal laws and regulations.
The role being offered is a member experience coordinator position focused on enhancing member engagement, driving retention, and facilitating seamless communication between members and club management. This role is ideal for an individual passionate about customer service with a strong ability to anticipate and respond to the needs of a diverse membership base. The coordinator will assist in managing onboarding processes for new members and executives while maintaining a unified lifestyle calendar that schedules events and activities that bring the community together. Responsibilities extend to coordinating events, managing communications through various channels, and fostering positive relationships to promote member satisfaction and loyalty.
The successful candidate will play a critical role in supporting the development of programming aimed at increasing golf rounds and member visits, which are key metrics for the club's success. This position requires excellent communication skills, experience in customer service, and flexibility to work during evenings and weekends when most club events occur. The club culture encourages a humble, grateful, and respectful attitude, reflecting the values shared by the Arcis Golf team. Arcis Golf is committed to equal employment opportunities, fostering diversity, and ensuring a welcoming workplace free from discrimination. Additionally, the company participates in E-Verify to confirm employees’ right to work in the U.S., ensuring compliance with federal laws and regulations.
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or member relations preferred
- Strong interpersonal and communication skills
- Ability to multitask and manage time effectively
- Flexibility to work evenings and weekends
- Legal authorization to work in the U.S.
Job Qualifications
- Excellent communication skills
- Customer service experience
- Ability to work flexible hours including evenings and weekends
Job Duties
- Assist in managing onboarding and executing a unified lifestyle calendar for members and guests
- Assist in coordinating events and managing member communications through various channels
- Build and maintain positive member relationships and execute new member onboarding processes
- Support the development of programming to increase golf rounds, member visits, and overall satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
