Mellow Mushroom Service Manager (Dawsonville, Georgia)
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Career development opportunities
Paid holidays
Job Description
Mellow Mushroom Pizza Bakers is a dynamic and thriving franchisee operating multiple casual dining locations across the southeastern United States, with three locations in Atlanta, three in Tennessee, and two in Florida. Known for their distinctive and delicious pizzas made with fresh ingredients, Mellow Mushroom has built a loyal customer base that appreciates its unique atmosphere and commitment to quality. The company prides itself on creating a friendly and welcoming neighborhood environment that appeals to both guests and staff alike, fostering a sense of community within each location. This dedication to superior guest experiences and staff development is at the heart of their business philosophy, which has allowed them to expand successfully into several markets.
We are currently seeking passionate and experienced restaurant leaders for an exciting management opportunity with our new location in Dawsonville, Georgia, scheduled to open in June 2024. This opening represents not only a chance to join a reputable and expanding franchise but also the unique opportunity to be part of the foundational team for a brand-new restaurant. The role is perfect for individuals who thrive on challenges and are eager to make meaningful contributions from day one. Our managers are incredibly hands-on, not only overseeing daily operations but also serving as role models and mentors for their teams, focusing on excellent guest service, quality control, and operational efficiency.
As a management team member at Mellow Mushroom, you will be instrumental in ensuring that every guest feels welcomed and valued, fostering an environment where service excellence is a daily goal. You will be responsible for training, coaching, and supervising employees to meet the highest standards of food preparation, sanitation, and guest interaction. Additionally, you will be entrusted with significant administrative duties, including managing schedules, handling cash and receipts, and ensuring compliance with all health and safety regulations. The role demands a results-driven leader with integrity, a customer-first mentality, and the ability to balance multiple responsibilities effectively. Your contribution will directly impact the financial results and overall success of the new Dawsonville location and beyond.
This position requires a leader who is not only passionate about the restaurant industry but who also embraces a team-oriented and accountable leadership style. You will play a critical role in shaping the restaurant culture, promoting fairness, and motivating employees to reach their full potential while maintaining a productive and positive work environment. The ideal candidate will have a proven track record in casual dining management, excellent communication skills, and a strong commitment to operational excellence. If you are ready to be part of a fun, exciting company that values leadership development and community connection, then Mellow Mushroom offers an ideal platform to grow your career and make a difference in the food service industry.
We are currently seeking passionate and experienced restaurant leaders for an exciting management opportunity with our new location in Dawsonville, Georgia, scheduled to open in June 2024. This opening represents not only a chance to join a reputable and expanding franchise but also the unique opportunity to be part of the foundational team for a brand-new restaurant. The role is perfect for individuals who thrive on challenges and are eager to make meaningful contributions from day one. Our managers are incredibly hands-on, not only overseeing daily operations but also serving as role models and mentors for their teams, focusing on excellent guest service, quality control, and operational efficiency.
As a management team member at Mellow Mushroom, you will be instrumental in ensuring that every guest feels welcomed and valued, fostering an environment where service excellence is a daily goal. You will be responsible for training, coaching, and supervising employees to meet the highest standards of food preparation, sanitation, and guest interaction. Additionally, you will be entrusted with significant administrative duties, including managing schedules, handling cash and receipts, and ensuring compliance with all health and safety regulations. The role demands a results-driven leader with integrity, a customer-first mentality, and the ability to balance multiple responsibilities effectively. Your contribution will directly impact the financial results and overall success of the new Dawsonville location and beyond.
This position requires a leader who is not only passionate about the restaurant industry but who also embraces a team-oriented and accountable leadership style. You will play a critical role in shaping the restaurant culture, promoting fairness, and motivating employees to reach their full potential while maintaining a productive and positive work environment. The ideal candidate will have a proven track record in casual dining management, excellent communication skills, and a strong commitment to operational excellence. If you are ready to be part of a fun, exciting company that values leadership development and community connection, then Mellow Mushroom offers an ideal platform to grow your career and make a difference in the food service industry.
Job Requirements
- 3-5 years of management experience (casual dining preferred)
- Have a passion for the industry
- Proven leadership capabilities with a can do attitude
- Results driven with urgency, self accountability and integrity
- Excellent communication, decision making skills and multi-tasking
- High food safety and sanitation awareness
- Dedication to exceptional guest service and at ease with guest interaction
- Have the ability to lead, develop, coach and supervise others
- Positively impact daily shift activities and financial results
- Above average computer skills
- Must be 25 years or older
- Ability to obtain an alcohol permit
- Servsafe certified or can be obtained
- Valid driver's license
- Vehicle for work related duties/deliveries
Job Qualifications
- Be at least 25 years of age
- Be able to communicate clearly and professionally
- Have knowledge of service, food and beverage, generally involving at least 3-5 years of management
- Effectively operate restaurant POS system
- Demonstrate exceptional math skills for the handling of cash drawers and daily deposits
- Be proficient with the use of Microsoft office applications
- Be able to work in a standing position for long periods of time (up to 8-12 hours)
- Be able to reach, bend, stoop and lift up to 30 pounds
- Must have the stamina to work 40-55 hours per week
Job Duties
- Comprehend completely all brand policies, procedures, standards, specifications, guidelines, Health Department and other applicable agencies
- Must be able to obtain alcohol permit where required
- Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times
- Ascertain that all food and products are consistently prepared and served according to the recipes, portioning, cooking and serving standards
- Achieve company objectives in sales, service, and quality, appearance of facility and sanitation and cleanliness through proper training of employees
- Sustain a positive, productive working environment
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures
- Make employment and termination decisions
- Fill in where needed to ensure exceptional guest service standards and efficient operations
- Continually strive to develop your staff in all areas of managerial and professional development
- Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner
- Safeguard that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant's and products preventative maintenance programs
- Ensure that all products are received in correct unit count and condition
- and deliveries are to be performed in accordance with the restaurant's receiving policies and procedures
- Supervise and enforce restaurant policies are followed
- Dictate employee performance appraisals & employee evaluations are followed and completed on a timely basis
- Schedules with consideration to meet labor cost objectives based on anticipated business activity with the adequacy in staffing all positions to accommodate the needs of the restaurant
- Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures
- Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests
- Develop, plan and carry out restaurant marketing, advertising and promotional activities and campaigns including schedule and planning all employee meetings
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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