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Mellow Mushroom General Manager (Knoxville)

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Training and Development

Job Description

Mellow Mushroom Pizza Bakers is a well-established casual dining restaurant known for its unique and delicious handcrafted pizzas, vibrant atmosphere, and commitment to providing exceptional guest experiences. Operating in Knoxville, Tennessee, this location is part of a nationwide franchise that prides itself on creating a friendly and welcoming neighborhood environment both for its guests and employees alike. The brand is deeply rooted in fostering community connections, emphasizing creativity, quality, and a fun yet professional workplace culture. With a reputation for outstanding food and an inviting ambiance, Mellow Mushroom consistently attracts a diverse clientele from families and professionals to college students,... Show More

Job Requirements

  • Five years of general manager experience in casual dining preferred
  • Passion for the industry
  • Proven leadership capabilities with a can do attitude and host of the party ability
  • Results driven with urgency, self accountability and integrity
  • Excellent communication, decision making skills and multi-tasking
  • High food safety and sanitation awareness
  • Dedication to exceptional guest service and at ease with guest interaction
  • Ability to lead, develop, coach and supervise others
  • Positively impact daily shift activities and financial results
  • Above average computer skills
  • Must be 30 years or older
  • Ability to obtain an alcohol permit
  • Servsafe certified or can be obtained
  • Valid driver's license
  • Vehicle for work related duties and deliveries

Job Qualifications

  • Be at least 30 years of age
  • Be able to communicate clearly and professionally
  • Have knowledge of service, food and beverage, generally involving at least 4 years of General Management experience
  • Effectively operate restaurant POS system
  • Demonstrate exceptional math skills for the handling of cash drawers and daily deposits
  • Be proficient with the use of Microsoft office applications
  • Be able to work in a standing position for long periods of time (up to 8-12 hours)
  • Be able to reach, bend, stoop and lift up to 50 pounds
  • Must have the stamina to work 45 - 60 hours per week

Job Duties

  • Comprehend completely and execute all brand policies, procedures, standards, specifications, guidelines, Health Department and other applicable agencies
  • Must be able to obtain alcohol permit where required
  • Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times
  • Ascertain that all food and products are consistently prepared and served according to the recipes, portioning, cooking and serving standards
  • Achieve company objectives in sales, service, and quality, appearance of facility and sanitation and cleanliness through proper training of employees
  • Sustain a positive, productive working environment
  • Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures
  • Make employment and termination decisions
  • Fill in where needed to ensure exceptional guest service standards and efficient operations
  • Continually strive to develop your staff in all areas of managerial and professional development
  • Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner
  • Safeguard that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant's and products preventative maintenance programs
  • Ensure that all products are received in correct unit count and condition
  • and deliveries are to be performed in accordance with the restaurant's receiving policies and procedures
  • Supervise and enforce restaurant policies are followed
  • Dictate employee performance appraisals and employee evaluations are followed and completed on a timely basis
  • Schedule with consideration to meet labor cost objectives based on anticipated business activity with the adequacy in staffing all positions to accommodate the needs of the restaurant
  • Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures
  • Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests
  • Develop, plan and carry out restaurant marketing, advertising and promotional activities and campaigns including schedule and planning all employee meetings

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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