
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.50 - $1.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
H-E-B is a prominent supermarket chain highly regarded for its commitment to quality, customer service, and community involvement across Texas and Mexico. Established as a family-owned business, H-E-B has grown into a key player in the retail grocery sector, known for delivering fresh products, including bakery and prepared foods, that meet high standards of excellence. The company emphasizes a culture of respect, integrity, and customer satisfaction which supports its continued success and expansion. At H-E-B, employees are valued as partners, integral to creating a welcoming shopping experience and maintaining the company’s reputation for superior quality and service.
The Baker/Fryer role at H-E-B Bakery is a critical position that combines culinary skill with customer service and operational efficiency. The position primarily involves the preparation, baking, frying, packaging, and merchandising of fresh bakery products daily while ensuring compliance with food safety and sanitation standards. The Baker/Fryer works in a fast-paced retail environment and utilizes proficient baking and frying techniques to produce goods that meet the company’s quality benchmarks. Attention to detail is essential as the Baker/Fryer must ensure all products match visual training aids and store guidelines for appearance, texture, and freshness.
In addition to production, this role requires a strong customer service component. The Baker/Fryer provides superior customer interaction, taking orders by phone or in person, answering product-related questions, and using suggestive selling techniques to enhance sales and meet customer needs effectively. Maintaining clean and sanitized production areas and equipment is also a fundamental duty, ensuring compliance with H-E-B’s strict food safety protocols and standard operating procedures. The job requires physical stamina and the ability to perform tasks such as standing, walking, lifting up to 50 pounds, bending, and other motions frequently involved in baking and food preparation activities.
This position is ideal for individuals who enjoy working in a team-oriented environment, have excellent planning and organizational skills, and are committed to maintaining the highest standards of food safety and customer satisfaction. With over one year of baking-related experience preferred, candidates in this role typically have a high school diploma or equivalent, and complete orientation and mandatory food safety and sanitation training upon hire. The role offers an engaging opportunity for career growth within one of the most respected retail grocery chains in the United States, with a focus on continual learning and development.
The Baker/Fryer role at H-E-B Bakery is a critical position that combines culinary skill with customer service and operational efficiency. The position primarily involves the preparation, baking, frying, packaging, and merchandising of fresh bakery products daily while ensuring compliance with food safety and sanitation standards. The Baker/Fryer works in a fast-paced retail environment and utilizes proficient baking and frying techniques to produce goods that meet the company’s quality benchmarks. Attention to detail is essential as the Baker/Fryer must ensure all products match visual training aids and store guidelines for appearance, texture, and freshness.
In addition to production, this role requires a strong customer service component. The Baker/Fryer provides superior customer interaction, taking orders by phone or in person, answering product-related questions, and using suggestive selling techniques to enhance sales and meet customer needs effectively. Maintaining clean and sanitized production areas and equipment is also a fundamental duty, ensuring compliance with H-E-B’s strict food safety protocols and standard operating procedures. The job requires physical stamina and the ability to perform tasks such as standing, walking, lifting up to 50 pounds, bending, and other motions frequently involved in baking and food preparation activities.
This position is ideal for individuals who enjoy working in a team-oriented environment, have excellent planning and organizational skills, and are committed to maintaining the highest standards of food safety and customer satisfaction. With over one year of baking-related experience preferred, candidates in this role typically have a high school diploma or equivalent, and complete orientation and mandatory food safety and sanitation training upon hire. The role offers an engaging opportunity for career growth within one of the most respected retail grocery chains in the United States, with a focus on continual learning and development.
Job Requirements
- HS diploma or GED or equivalent
- 1+ years experience
- Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)
- Strong customer service skills
- Communication and interpersonal skills
- Reading and writing skills
- Planning and organizing skills
- Completion of company orientation upon hire
- Food safety upon hire
- Sanitation training upon hire
Job Qualifications
- 1+ years experience
- Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)
- Strong customer service skills
- Communication and interpersonal skills
- Reading and writing skills
- Planning and organizing skills
- HS diploma or GED or equivalent
- Completion of company orientation upon hire
- Food safety upon hire
- Sanitation training upon hire
Job Duties
- Provides superior customer service
- Takes orders from customers by telephone or in person
- Answers customer questions regarding products
- assists them with selections
- Uses suggestive selling techniques to meet customer needs and build department sales
- Applies proficient baking/frying skills, including equipment set-up, operation, cleaning, and maintenance
- Uses production tools to plan baking/frying
- Applies proper baking/frying techniques for each item, according to visual training aids
- Plans for/breaks out proper amount of baked goods daily
- Ensures quality control of all products before sending to sales floor
- Ensures baked/fried product reaches the showcase and tables at prescribed times
- Prepares, packages, and merchandises fresh product effectively
- Slices, packages, labels, and rotates products
- Records production and shrink to aid in production planning
- Cleans/sanitizes display cases
- maintains production area according to SOPs
- Complies with H-E-B food safety and sanitation standards
- Complies with department/Store operating procedures
- Operates/maintains all equipment properly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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