You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,304.00 - $75,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
Training opportunities
Job Description
Montage International is a renowned luxury hospitality company that operates some of the most prestigious hotels and resorts. Known for setting exceptional standards in the hospitality industry, Montage International emphasizes personalized, unique, and memorable experiences for its guests. With properties located in sought-after destination areas, the company prides itself on blending elegant design with comfortable, world-class amenities to cater to the needs of discerning travelers. As a luxury hotel and resort operator, Montage International places a strong focus on cultivating a passionate and empowered workforce that thrives on creativity, personalized service, and continuous growth opportunities.
The role of Manage... Show More
The role of Manage... Show More
Job Requirements
- High school degree or equivalent education
- 3-5 years’ previous experience in event management or conference services
- Luxury hotel experience strongly preferred
- Extensive knowledge of entertainment market
- Bachelor’s degree
- Delphi and Opera experience, cloud-based experience preferred
- Extensive knowledge of food and beverage products, proper preparation and presentation of food and beverage items
- Extensive knowledge of meeting room capacities, banquet set-up, audio-visual and any other pertinent details as they relate to function room set-up
- Possess basic math skills and have the ability to accurately handle billing
- Ability to communicate clearly and speak, read, write and understand English eloquently
- Advanced skills in Word, Excel, PowerPoint, and Outlook
- daily use of nearly all programs will occur
Job Qualifications
- High school degree or equivalent education
- Bachelor’s degree preferred
- 3-5 years of experience in event management or conference services
- Experience working in luxury hotels
- Knowledge of the entertainment market
- Experience with Delphi and Opera systems preferred
- Proficient with Microsoft Office Suite
- Ability to manage billing and client communications effectively
- Strong verbal and written English communication skills
- Understanding of food and beverage operations and banquet set-up
- Ability to forecast and manage group revenues within a minimal variance
Job Duties
- Maintain strong client relations and ensure that conference specifications are communicated and executed for a successful meeting experience for the meeting planner and attendees
- Monitor and manage room blocks and meeting space according to contract utilizing group history reports and information given by clients to maximize hotel revenue, making adjustments as necessary
- Review sales contracts as well as other important information, i.e., room block, cut-off date, special concessions and attrition clauses and validate with client via turnover letter
- Monitor and enforce program deadline dates and work with clients to release meeting space not needed to maximize hotel revenues
- Produce and distribute Conference Resume 7-10 days prior to first day of main group arrival and communicate any changes and updated information to hotel departments
- Distribute BEOs for group and affiliates 14 days prior to events
- Work extensively with the Culinary team on executing catering events and banquets
- Work with Director of Catering to establish best practices and SOPs for conference service department
- Accurately forecast group rooms and group food and beverage revenues for assigned groups and affiliate business within a 5% variance
- Check sleeping room and suite block, special room concessions and rates as outlined in contract with group reservations agents, as well as updating group reservations agents with any changes
- Participate in site visits and plan meetings for upcoming groups and potential affiliate business
- Support the Sales and Events team in review all bills that are sent to the client, ensuring they are accurate and timely in order to maximize return business
- Compile any cancellation/attrition charges for the group
- Send thank you notes and meeting critiques with every bill, and ensure any feedback is communicated and responded to according to hotel guidelines
- Perform other functions as required and directed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
Popular Cities