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Meetings & Events Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $41,900.00 - $69,900.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule

Job Description

Montage International is a leading luxury hotel company renowned for its unique approach to hospitality that blends refined elegance with genuine care and passion. The company operates a collection of five-star luxury hotels and resorts that emphasize exceptional service, sophisticated design, and memorable guest experiences. At Montage International, the culture is deeply rooted in the belief that employees should do what they love, fostering an environment where passion and creativity thrive. The organization is committed to inclusivity and diversity, encouraging applications from individuals with disabilities and ensuring reasonable accommodations during the hiring process. This renowned hospitality group is looking for highly motivated individuals who share its vision of excellence and service dedication to join their team and contribute to the company’s continued success and growth.

The Meetings & Events Manager role at Montage International is a dynamic and integral position, reporting directly to the Director of Meetings & Events. This position embodies the company’s commitment to delivering high-level corporate event planning within the standards expected from world-class luxury hotels. Primarily focused on corporate events, the role may occasionally involve managing social functions, demonstrating its versatility and impact. The Meetings & Events Manager acts as the primary liaison between clients, planners, and vendor partners, ensuring every event is executed with precision, professionalism, and exceptional attention to detail. This position demands a person with flexible availability who can work evenings, weekends, and holidays, maintaining a strong service mindset essential in a luxury hospitality environment.

The successful candidate will be responsible for guiding clients and planners seamlessly through every step of the event planning process, coordinating event details with accuracy and timeliness. From initiating client communication right after contract execution to hosting site visits and acting as the on-site liaison during events, the role requires someone with excellent organizational skills and the ability to manage multiple moving parts effectively. Budget management, timeline oversight, and logistical planning are key components of the role, contributing to both optimal guest experiences and revenue management objectives. The Meetings & Events Manager also collaborates closely with culinary teams for menu planning, program design, and service enhancements, striving to elevate each event and maintain the hotel’s reputation for excellence.

This position requires a keen understanding of the luxury hospitality market, a polished interpersonal approach, and the ability to work calmly and professionally in a fast-paced environment. The role also involves developing strong relationships with planners, vendors, and community partners, leading pre-event meetings, and ensuring flawless cross-departmental execution on event days. The ability to problem-solve creatively, manage guest concerns discreetly, and maintain thorough organizational and financial documentation is vital. The role is an exciting opportunity for an experienced event professional to thrive in an environment that values creativity, precision, and passion, all while contributing to an elite luxury brand.

Job Requirements

  • Adaptability to changing business demands, including mornings, evenings, weekends, and holidays
  • active participation in required training and departmental initiatives
  • serve as an ambassador of the hotel's mission, values, and five-star service standards

Job Qualifications

  • High school diploma required
  • bachelor's degree preferred
  • 2-4 years of hotel, corporate, or luxury event planning experience required
  • exceptional written and verbal communication skills
  • preferred experience with luxury hospitality systems, e.g., Delphi, Social Tables, Opera
  • strong proficiency in Microsoft Office
  • comprehensive understanding of hotel catering operations and luxury market trends
  • advanced guest-service orientation with polished interpersonal and organizational skills
  • ability to perform with composure and professionalism in a fast-paced environment
  • creative problem-solving and strong attention to detail
  • ability to make sound, service-focused decisions independently
  • financial acumen including budgets, P&Ls, and premium menu planning

Job Duties

  • Serve as the dedicated point of contact for clients and planners, providing seamless guidance throughout the planning process
  • coordinate all assigned event details with accuracy and timeliness
  • initiate client communication upon contract execution
  • host and participate in site visits
  • act as the on-site liaison for planners, event logistics, and food & beverage functions
  • develop and manage event budgets, timelines, and logistical components
  • maintain accurate financial documentation, including estimates of charges, deposits, and monthly forecasts
  • support menu planning, program design, and service enhancements that elevate the guest experience, while focusing on revenue management
  • produce clear and comprehensive Group Resumes and Banquet Event Orders to ensure flawless cross-departmental execution
  • cultivate strong relationships with planners, vendors, and community partners
  • lead pre-event meetings and ensure alignment across operational departments
  • welcome planning teams upon arrival and facilitate introductions to key hotel team members
  • oversee event-day execution, including setup verification, vendor coordination, and guest support
  • complete all post-event follow-up, billing review, and client communication with professionalism
  • attend required meetings and support special projects as assigned
  • maintain organized departmental correspondence and documentation
  • demonstrate thorough knowledge of hotel offerings and respond promptly to client inquiries
  • manage guest concerns with thoughtful, discreet service recovery

Job Criteria

Experience

Mid Level (3-7 years)


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