Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
401(k)
paid sick days
vacation
Paid holidays
Pet insurance
Tuition Reimbursement
Job Description
Loews Miami Beach Hotel is a prestigious and beloved hotel located in an enviable oceanfront location in South Beach, Miami. Following a remarkable $50 million renovation, this iconic hotel has been reimagined with all-new touchpoints throughout the property, enhancing the guest experience while preserving the charm and allure that have made it a South Beach landmark since its founding in 1960. Loews Hotels is a renowned hospitality brand that operates iconic hotels and resorts across the United States, known for crafting exceptional experiences in iconic destinations. With a rich history and a commitment to excellence, Loews Miami Beach Hotel combines luxury, comfort, and world-class service to provide unforgettable stays for its guests.
The Loews Miami Beach Hotel offers a diverse and welcoming work environment where growth and belonging are central values. It emphasizes inclusivity, valuing individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. The company prioritizes creating a sense of belonging among its team members, fostering a culture that celebrates individuality while supporting professional and personal growth. Career opportunities at Loews range across various departments including Guest Services, Finance, Culinary, and IT, with a focus on making a meaningful impact and developing skills.
The Meetings & Events team at Loews Miami Beach Hotel plays a crucial role in delivering memorable experiences for both clients and guests. The Meetings & Events Administrative Support role offers an excellent opportunity for detail-oriented, motivated individuals who are passionate about hospitality and eager to grow within the industry. This position is responsible for supporting the day-to-day operations of the Meetings & Events department, ensuring smooth coordination and communication among various hotel functions and client needs.
The role involves a variety of administrative and operational tasks such as preparing and maintaining Banquet Event Orders (BEOs), sending reports to departments, assisting with client communications, and supporting onsite event execution. The successful candidate will be a proactive self-starter, an excellent communicator capable of adapting communication styles, and dedicated to ensuring deadlines and details are met with precision. This position is critical in fostering seamless collaboration within the hotel and delivering exceptional service to clients.
Employees at Loews Miami Beach Hotel enjoy competitive compensation along with a comprehensive benefits package including health and wellness benefits, 401(k) with company match, paid sick days, vacation, holidays, and bereavement leave. Additional perks such as pet insurance, paid pet bereavement, tuition reimbursement, training and development opportunities, and discounted hotel rates are also provided. The hotel’s transparent commitment to career development and employee well-being makes it an attractive employer for hospitality professionals seeking a rewarding and inclusive workplace. This position reports directly to the Director of Meetings & Events and requires flexibility with scheduling to include weekends and holidays, reflecting the dynamic nature of the hotel and events industry.
The Loews Miami Beach Hotel offers a diverse and welcoming work environment where growth and belonging are central values. It emphasizes inclusivity, valuing individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. The company prioritizes creating a sense of belonging among its team members, fostering a culture that celebrates individuality while supporting professional and personal growth. Career opportunities at Loews range across various departments including Guest Services, Finance, Culinary, and IT, with a focus on making a meaningful impact and developing skills.
The Meetings & Events team at Loews Miami Beach Hotel plays a crucial role in delivering memorable experiences for both clients and guests. The Meetings & Events Administrative Support role offers an excellent opportunity for detail-oriented, motivated individuals who are passionate about hospitality and eager to grow within the industry. This position is responsible for supporting the day-to-day operations of the Meetings & Events department, ensuring smooth coordination and communication among various hotel functions and client needs.
The role involves a variety of administrative and operational tasks such as preparing and maintaining Banquet Event Orders (BEOs), sending reports to departments, assisting with client communications, and supporting onsite event execution. The successful candidate will be a proactive self-starter, an excellent communicator capable of adapting communication styles, and dedicated to ensuring deadlines and details are met with precision. This position is critical in fostering seamless collaboration within the hotel and delivering exceptional service to clients.
Employees at Loews Miami Beach Hotel enjoy competitive compensation along with a comprehensive benefits package including health and wellness benefits, 401(k) with company match, paid sick days, vacation, holidays, and bereavement leave. Additional perks such as pet insurance, paid pet bereavement, tuition reimbursement, training and development opportunities, and discounted hotel rates are also provided. The hotel’s transparent commitment to career development and employee well-being makes it an attractive employer for hospitality professionals seeking a rewarding and inclusive workplace. This position reports directly to the Director of Meetings & Events and requires flexibility with scheduling to include weekends and holidays, reflecting the dynamic nature of the hotel and events industry.
Job Requirements
- High school diploma or equivalent
- 1 year of hospitality experience
- Proficient in Microsoft Office Suite
- Ability to work a flexible schedule including weekends and holidays
- Knowledge of hotel operational systems preferred
- Strong communication skills
- Detail-oriented and able to meet deadlines
Job Qualifications
- 1 year of hospitality experience
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)
- Knowledge of hotel operational systems, such as Delphi, preferred
- Excellent communication skills
- Ability to adapt communication styles
- Highly motivated self-starter
- Passion for hospitality
Job Duties
- Provide administrative support to department managers as assigned
- Responsible for sending daily and weekly reports to all pertinent hotel departments, including group resume packets, Banquet Event Order packets, event posting reports, change logs
- Maintain the accuracy of the BEO master book (updating guarantees, replacing revised/original BEO's)
- Assists in the preparation of Banquet Event Orders, including inputting revisions and marking changes
- Answer phones and respond to client facing email correspondence
- Review resumes and BEO's in detail to determine needs and assist with facilitating them with the Meeting & Event/Catering Manager's assistance
- Prepares site visit and planning visit packets
- Respond to external and internal requests, emails, or other needs in manager's absence
- Complete Amenity Forms, write Amenity and Welcome Cards, collect any custom amenity items and relay to Food & Beverage Department for delivery
- Coordinate internal meetings
- Provide onsite event support as needed and determined by Director of Meetings & Events
- Compile property specific reports or data sets and disseminate as needed
- Other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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