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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
401(k)
paid sick days
vacation
Paid holidays
Pet insurance
Tuition Reimbursement
Job Description
Loews Miami Beach Hotel is a prestigious and beloved hotel located in an enviable oceanfront location in South Beach, Miami. Following a remarkable $50 million renovation, this iconic hotel has been reimagined with all-new touchpoints throughout the property, enhancing the guest experience while preserving the charm and allure that have made it a South Beach landmark since its founding in 1960. Loews Hotels is a renowned hospitality brand that operates iconic hotels and resorts across the United States, known for crafting exceptional experiences in iconic destinations. With a rich history and a commitment to excellence, Loews Miami Beach Hotel combines... Show More
Job Requirements
- High school diploma or equivalent
- 1 year of hospitality experience
- Proficient in Microsoft Office Suite
- Ability to work a flexible schedule including weekends and holidays
- Knowledge of hotel operational systems preferred
- Strong communication skills
- Detail-oriented and able to meet deadlines
Job Qualifications
- 1 year of hospitality experience
- Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)
- Knowledge of hotel operational systems, such as Delphi, preferred
- Excellent communication skills
- Ability to adapt communication styles
- Highly motivated self-starter
- Passion for hospitality
Job Duties
- Provide administrative support to department managers as assigned
- Responsible for sending daily and weekly reports to all pertinent hotel departments, including group resume packets, Banquet Event Order packets, event posting reports, change logs
- Maintain the accuracy of the BEO master book (updating guarantees, replacing revised/original BEO's)
- Assists in the preparation of Banquet Event Orders, including inputting revisions and marking changes
- Answer phones and respond to client facing email correspondence
- Review resumes and BEO's in detail to determine needs and assist with facilitating them with the Meeting & Event/Catering Manager's assistance
- Prepares site visit and planning visit packets
- Respond to external and internal requests, emails, or other needs in manager's absence
- Complete Amenity Forms, write Amenity and Welcome Cards, collect any custom amenity items and relay to Food & Beverage Department for delivery
- Coordinate internal meetings
- Provide onsite event support as needed and determined by Director of Meetings & Events
- Compile property specific reports or data sets and disseminate as needed
- Other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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