Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.00 - $27.25
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
401(k)
paid sick days
vacation
Paid holidays
Pet insurance
paid bereavement
Training and Development
Tuition Reimbursement
Team member hotel rates
Employee Discounts
Job Description
Loews Coral Gables Hotel is a prominent luxury hotel located just four blocks from Coral Gables' iconic Miracle Mile. With 242 exquisitely appointed guestrooms, including 23 suites, and 30,000 square feet of versatile indoor and outdoor meeting space, the hotel caters to both leisure and business travelers seeking elegance and comfort in South Florida. Its expansive 9th floor pool deck and four Miami-inspired dining outlets provide guests with ample opportunities to relax and enjoy local flavors, making it a top destination for those visiting the area. As the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development featuring retail, dining, and entertainment options, Loews Coral Gables Hotel blends luxury accommodations with vibrant urban experiences. It is part of the Loews Hotels & Co portfolio, which includes 25 other properties across the United States and Canada, reflecting the brand's commitment to exceptional hospitality since 1960.
The available role is within the Meetings & Events department at Loews Coral Gables Hotel and involves providing critical support to the daily operations while contributing to the delivery of outstanding experiences for guests and clients. As a detail-oriented team player, the successful candidate will play an essential role in coordinating various administrative tasks, assisting with event planning and execution, and maintaining clear communication between departments and clients. This is an opportunity to join a company that values diversity, inclusion, and professional growth, offering extensive benefits including competitive health and wellness plans, paid time off, tuition reimbursement, and more. The candidate will report to the Director of Meetings & Events and engage with multiple hotel departments to ensure flawless event delivery. This position is ideal for professionals passionate about hospitality and eager to grow their career in a supportive and dynamic environment. The hotel fosters an inclusive workplace where team members are valued for who they are, promoting a culture of belonging that supports each individual's goals and aspirations.
The available role is within the Meetings & Events department at Loews Coral Gables Hotel and involves providing critical support to the daily operations while contributing to the delivery of outstanding experiences for guests and clients. As a detail-oriented team player, the successful candidate will play an essential role in coordinating various administrative tasks, assisting with event planning and execution, and maintaining clear communication between departments and clients. This is an opportunity to join a company that values diversity, inclusion, and professional growth, offering extensive benefits including competitive health and wellness plans, paid time off, tuition reimbursement, and more. The candidate will report to the Director of Meetings & Events and engage with multiple hotel departments to ensure flawless event delivery. This position is ideal for professionals passionate about hospitality and eager to grow their career in a supportive and dynamic environment. The hotel fosters an inclusive workplace where team members are valued for who they are, promoting a culture of belonging that supports each individual's goals and aspirations.
Job Requirements
- high school diploma or equivalent
- 1 year of hospitality experience
- proficiency in Microsoft Office Suite including Outlook, Word, Excel, PowerPoint, and Teams
- knowledge of hotel operational systems such as Delphi preferred
- ability to work a flexible schedule including weekends and holidays
- strong organizational skills
- excellent communication abilities
- ability to work under pressure and meet deadlines
Job Qualifications
- 1 year of hospitality experience
- proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)
- knowledge of hotel operational systems such as Delphi preferred
- excellent communication skills
- highly motivated self-starter
- passionate about hospitality industry
Job Duties
- Provide administrative support to department managers as assigned
- Responsible for sending daily and weekly reports to all pertinent hotel departments, including group resume packets, Banquet Event Order packets, event posting reports, change logs, etc.
- Maintain the accuracy of the BEO master book (updating guarantees, replacing revised/original BEOs)
- Assist in the preparation of Banquet Event Orders, including inputting revisions and marking changes
- Answer phones and respond to client facing email correspondence
- Review resumes and BEOs in detail to determine needs and assist with facilitating them with the Meeting & Event/Catering Manager's assistance
- Prepare site visit and planning visit packets
- Respond to external and internal requests, emails, or other needs in manager's absence
- Complete Amenity Forms, write Amenity and Welcome Cards, collect any custom amenity items and relay to Food & Beverage Department for delivery
- Coordinate internal meetings
- Provide onsite event support as needed and determined by Director of Meetings & Events
- Compile property specific reports or data sets and disseminate as needed
- Other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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