Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $26.00 - $32.00
Work Schedule
Flexible
Benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Retirement Plan
Paid Time Off
holiday time off
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
Flexible Spending Accounts (FSAs)
Paid parental leave
Personal Leave
Job Description
Rapport is a specialized division of FLIK Hospitality Group, dedicated to excellence in guest and employee services, meeting and event planning, and conference center management. Unlike recruitment agencies that focus on temporary contracts, Rapport is committed to fostering long-term career development and providing full-time opportunities where ambassadors enjoy comprehensive benefits. As part of the global Compass Group USA family, Rapport offers a supportive environment where team members are welcomed warmly, trained individually, and encouraged to reach their highest potential. The company culture emphasizes career growth, continuous learning, and collaboration across a diverse international community, making it much more than a... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of one year of experience in a conference center or corporate environment preferred
- Excellent organizational skills
- Strong oral and written communication skills
- Proficiency with computer systems and office technology
- Ability to work calmly under stress
- Exceptional client service skills
- Punctual and dependable
- Professional demeanor with willingness to take ownership
Job Qualifications
- High school diploma or equivalent
- Minimum of one year of experience in a conference center or corporate environment preferred
- Excellent organizational skills with ability to prioritize and manage multiple tasks
- Strong oral and written communication skills
- Proficiency with computer systems and office technology
- Ability to work calmly and effectively under pressure
- Exceptional client service skills
- Punctual dependable and detail-oriented
- Professional approach with ownership and responsibility for job tasks and broader operational needs
Job Duties
- Greet clients and visitors in the building offering support as needed
- Process reservations from the shared mailbox reserving appropriate space and sharing details with assigned Planning Manager
- Provide meeting room materials and supplies as requested by clients
- Communicate effectively and timely with internal departments such as Food & Beverage Audio-Visual Transportation and Conference Floor to meet customer requests
- Relay client needs to relevant internal departments and subcontractors before and during meetings
- Verify meeting room setups prior to start of meetings to ensure customer expectations are met
- Prepare and submit daily Catering Cover sheets
- Conduct weekly conference center inspections and submit work order requests
- Assist with daily placement of room meeting signs
- Serve as temporary fill in for Guest Services Agent duties as needed
- Participate in scheduled team meetings discussing upcoming events logistical matters and potential operational challenges
- Maintain knowledge of property layout policies procedures and meeting room technology capabilities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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