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Meeting & Events Coordinator - Detroit

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Paid holidays
Employee assistance program
Professional development opportunities

Job Description

CBRE is a global leader in real estate services, delivering exceptional value to clients through innovative and comprehensive solutions. With a presence in numerous countries, CBRE provides a dynamic and collaborative work environment centered around real estate management, investment, and advisory services. The company prides itself on maintaining high standards of professionalism and client satisfaction while fostering a culture of integrity, innovation, and teamwork. CBRE’s commitment to excellence and continuous improvement empowers employees to grow their careers in a diverse and inclusive setting. As part of its commitment to events and client experience, CBRE offers dedicated roles that support the... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Excellent verbal and written communication skills
  • Ability to provide exceptional customer service
  • Must be able to follow security and emergency protocols
  • Good organizational and multitasking abilities
  • Willingness to work flexible hours including weekends if necessary
  • Ability to work under close supervision
  • Basic computer proficiency

Job Qualifications

  • High school diploma or equivalent
  • Prior experience in customer service or events coordination preferred
  • Strong communication and interpersonal skills
  • Ability to work collaboratively in a team environment
  • Proficiency in administrative tasks and data tracking
  • Knowledge of basic security and emergency procedures
  • Strong organizational skills
  • Ability to handle multiple tasks under supervision
  • Problem-solving skills focused on customer service
  • Familiarity with office software and event management tools

Job Duties

  • Be the first point of contact for all those entering the facility
  • Greet them with a friendly and welcoming demeanor
  • Record and log service requests and track the statuses
  • Provide administrative aid to the event team as needed
  • Deliver world-class customer service to all individuals in the facility
  • Build and maintain a database of local business recommendations including transportation, dining, and entertainment
  • Follow property-specific security and emergency procedures
  • Notify appropriate parties to ensure the safety of all individuals in the building
  • Acknowledge inquiries or complaints from clients, co-workers, and supervisors
  • Provide solutions in a professional customer service-driven manner
  • Resolve problems and identify appropriate approaches to accomplish team objectives
  • Lead by example and model behaviors consistent with CBRE RISE values
  • Provide support for meetings and events
  • Work with clients, vendors, and team members to coordinate guest services including arrival experience, transportation, signage, and event security
  • Create a hospitable environment for attendees, event owners, and vendors
  • Assist with conference room turnover and midday room refresh
  • Respond to event activities such as gathering supplies, equipment needs, food and beverage services, and facility security
  • Organize and track inventory event supplies and alert team when new orders are required
  • Escalate potential issues and concerns appropriately
  • Suggest improvements to existing processes to improve team efficiency

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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