Meeting & Events Concierge

Tempe, AZ, USA|Onsite

Job Overview

Employment Type

Temporary

Hourly

Internship

Consulting

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $20.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Paid holidays

Professional Development

Job Description

Omni Tempe Hotel at ASU is a distinguished full-service hotel strategically located at the dynamic intersection of University and Mill in Tempe, Arizona. This vibrant hotel plays a pivotal role in amplifying the city's revitalized downtown atmosphere while offering expansive meeting and event facilities that cater to a variety of group sizes and functions. Featuring 330 well-appointed guest rooms, four diverse dining outlets, a spacious pool deck, and an attractive retail area, Omni Tempe Hotel at ASU provides an exceptional blend of comfort, style, and convenience. Its nearly 36,000 square feet of indoor and outdoor meeting space with commanding views... Show More

Job Requirements

Previous experience in hotel operations or administration, particularly in event management or banquet operations
At least one year of experience in a customer-facing role
Strong communication skills, both verbal and written
Excellent organizational skills
A calm and problem-solving mindset when working under pressure
Detail-oriented
Flexibility to work varied schedules, including evenings, weekends, and holidays
Ability to lift, move, and place items up to 40 pounds
Ability to stand or walk for extended periods during shifts
A college degree in hospitality, event management, or a related field
Familiarity with Delphi or similar event management software
Knowledge of banquet operations and hotel event spaces

Job Qualifications

Previous experience in hotel operations or administration, particularly in event management or banquet operations
At least one year of experience in a customer-facing role, demonstrating the ability to deliver exceptional service
Strong communication skills, both verbal and written, with the ability to professionally interact with guests, colleagues, and management
Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively in a fast-paced environment
A calm and problem-solving mindset when working under pressure, with a focus on addressing client needs efficiently
Detail-oriented, ensuring all event logistics are managed and executed according to plan
Familiarity with Delphi or similar event management software
Knowledge of banquet operations and hotel event spaces
A college degree in hospitality, event management, or a related field

Job Duties

Serve as the primary point of contact for meeting planners, ensuring all event details are communicated clearly and accurately to operational departments
Work closely with Convention Services and Catering Managers to ensure every event meets the highest standards and aligns with client expectations
Manage the day-to-day coordination of hotel events, overseeing event logistics and ensuring client needs are met from start to finish
Proactively resolve any issues that arise during events, ensuring a seamless experience for all attendees
Maintain thorough knowledge of hotel event spaces and group dynamics to provide expert guidance and support throughout the planning process
Use Delphi software to generate event-related documents and update event details as needed to reflect client preferences and changes
Participate in pre-convention meetings, Banquet Event Order meetings, and weekly resume meetings to ensure all team members are aligned and prepared for upcoming events
Handle special projects assigned by the department leaders, contributing to the overall success of the events team

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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