Meeting and Event Manager

Marriott International is the world's largest hotel company, renowned for its comprehensive portfolio of brands that cater to a diverse clientele ranging from luxury travelers to business professionals. With a global presence spanning numerous countries and thousands of properties, Marriott is committed to delivering exceptional experiences through outstanding hospitality and service excellence. As a leader in the hospitality industry, Marriott continually offers abundant opportunities for career growth, professional development, and personal success. The company fosters a dynamic and inclusive work environment, welcoming associates from all backgrounds and encouraging them to thrive and contribute to the organization's ongoing success. Marriott’s dedication to providing unparalleled guest experiences is supported by its rich blend of culture, talent, and innovation, positioning it as a top employer and a preferred destination for hospitality professionals worldwide.

The Event Planner position at Marriott International plays a vital role in ensuring the seamless coordination and execution of events throughout the property's operations. This role is responsible for preparing all necessary event documentation and coordinating efforts between the sales team, various property departments, and customers to maintain a consistent high level of service during the pre-event, event, and post-event phases. The position primarily handles events of average complexity, ensuring a smooth transition from sales to service and back to sales, while identifying opportunities to maximize revenue by suggesting up-sells and event enhancements that elevate the guest experience.

Event Planners at Marriott are crucial in managing event logistics, greeting customers during events, overseeing billing accuracy, and managing group room blocks and meeting spaces for assigned groups. They act as the liaison between the sales team and customers, participate in site inspections, and continuously seek feedback from property departments to improve the event planning and execution process. Exceptional customer service is a core part of this role, requiring active engagement with guests throughout the event process, promptly addressing any issues or complaints, and implementing improvements based on feedback.

Additionally, Event Planners lead event management teams by conducting pre- and post-event meetings, facilitating communication among team members, and coordinating various meetings necessary for successful event execution. They support sales and marketing functions by assisting in the sales process, revenue forecasting, and up-selling services and products to increase profitability. Human resource responsibilities also fall within this role, including reviewing guest satisfaction, providing employee feedback, and assisting in developing corrective action plans to enhance service quality.

Marriott International is dedicated to providing a supportive work environment enriched by diversity and inclusion, ensuring equal opportunity for all employees. This position offers a comprehensive benefits package, including health care benefits, flexible spending accounts, a 401(k) plan, accrued paid time off, life insurance, disability coverage, and other wellness benefits. Incentive compensation may also be available, subject to eligibility and other applicable conditions. Joining the Marriott team means becoming part of a global community that values your unique background and helps you become the best version of yourself while delivering unforgettable experiences to guests worldwide.