Medical Support Assistant (Office Automation)

The Department of Pediatrics at Fort Bragg, North Carolina, is part of a respected healthcare institution dedicated to providing exceptional pediatric care to military families and their communities. Fort Bragg is known for its commitment to excellence in healthcare services, offering a supportive and dynamic working environment that fosters professional growth and development. Serving a diverse population, the Department of Pediatrics plays a critical role in delivering comprehensive medical care tailored specifically for children, addressing a wide range of health needs in a compassionate and efficient manner.

This position is a direct hire under the Direct Hire Authority (DHA) for Certain Personnel of the Department of Defense (DoD) Workforce, designed to expedite recruitment and appointment of qualified candidates to competitive service positions. The role is located at Fort Bragg, a prime military installation, making it an ideal opportunity for individuals seeking a meaningful career in federal healthcare support services. The employment type is categorized as OTHER and is open to U.S. citizens only.

The position primarily involves clerical and reception duties supporting healthcare staff within the pediatric department. Ideal candidates will have at least one year of specialized experience working in healthcare administrative roles, including duties such as greeting patients and visitors, whether in-person or over the phone, verifying patient eligibility for services, and utilizing automated systems to enter patient data accurately in a medical treatment facility. Alternatively, candidates with four years of post-secondary education in accredited business, secretarial, or technical schools, colleges, or universities also qualify. A combination of education and experience meeting a calculated threshold is acceptable.

A unique requirement for this position is proficiency in typing, as candidates must be qualified typists capable of typing 40 words per minute with minimal errors. This proficiency is vital for efficient handling of clerical tasks that support healthcare operations. Additionally, candidates with foreign educational credentials will need to have their education evaluated by a recognized private organization to ensure equivalency with U.S. accredited standards.

The role offers a chance to be part of a vital segment of military healthcare, supporting the medical team that ensures pediatric patients receive the best possible care. Working at Fort Bragg also means contributing to the well-being of the military community, an environment rich with camaraderie and dedication to service. Candidates will benefit from structured pathways for professional advancement and participation in a work culture that values integrity, excellence, and commitment.

As this position is within the federal government framework, applicants should be prepared to provide transcripts and documentation that support qualifications and experience claims. This meticulous selection process ensures that the appointed candidate is fully prepared to meet the demands of this dynamic healthcare environment. Overall, this opening represents a rewarding career path for individuals eager to contribute to pediatric healthcare administration within a prominent military base setting.