Medical Receptionist/Medical Assistant at Ascension Saint Thomas Urgent Care
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Benefits
competitive salary
Medical insurance
Dental Insurance
Vision Insurance
Retirement Savings Plans
Continuing education reimbursement
Paid Time Off
Job Description
Ascension Saint Thomas Urgent Care is a leading healthcare provider with 18 convenient locations throughout Tennessee. As part of the Urgent Team family, one of the largest independent operators of urgent and family care centers in the Southeast, Ascension Saint Thomas Urgent Care is dedicated to delivering high-quality, affordable healthcare services to families and individuals. The company operates over 80 centers under eight different brands, all committed to providing accessible and effective urgent care with a focus on safety, quality, and comprehensive scope of services. Each of the Ascension Saint Thomas Urgent Care centers is an Accredited Care Center, a... Show More
Job Requirements
- High school diploma or equivalent required
- prior experience performing clerical tasks in a medical office setting
- minimum 1 year of experience as a Medical Assistant
- Medical Assistant Certificate or equivalent experience
- knowledge of basic computer software and the ability to learn electronic medical records
- BLS Certification required
- flexible availability preferred
Job Qualifications
- High school diploma or equivalent
- prior experience performing clerical tasks in a medical office setting
- minimum 1 year of experience as a Medical Assistant
- Medical Assistant Certificate or equivalent experience
- knowledge of basic computer software and the ability to learn electronic medical records
- Medical Assistant Certificate preferred
- BLS Certification required
Job Duties
- Promptly greets patients when entering waiting area, exam room, and laboratory or x-ray room
- answer patient inquiries and direct them through the registration process
- answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks
- check in and discharge patients, assist clinical staff and close the office at the end of each shift
- collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets
- consistently communicate with patients on wait times
- provide direction to the next step in the treatment process
- provide solutions to patient problems and recognize and seek help in emergent/hazardous situations
- execute follow-up calls with a sense of urgency
- obtain and accurately document patient vital signs and weight, take brief history, past medical, family and social history current medications, allergies and other pertinent historical information as appropriate
- assist with patient transfers
- assist with procedures directly supervised by the provider
- follow documentation procedures and complete required documentation related to patient visit
- ensure patient areas remain neat and tidy throughout the day
- responsible for cash and check reconciliation and nightly deposit drop offs
- maintain a neat and clean work environment and professional appearance
- adhere to all relevant health and safety procedures
Job Location
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