Medical Receptionist - Urgent Care

Merrimack, NH, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $17.00 - $20.00

Benefits

Collaborative team environment

Urgent care services at no cost for employees and their families

Health Insurance

Dental Insurance

vision coverage

Company paid Short-Term Disability

optional pet insurance

401k Match after one year

Access to primary care depending on location

educational alliance with Purdue University Global

Reduced tuition rates for employees and their families

Employer rewards and access to discounts on travel, entertainment, restaurants, and more

Job Description

ConvenientMD is a well-established healthcare provider dedicated to making health services more accessible and convenient for patients across New England. As a rapidly growing medical company, ConvenientMD is known for its commitment to improving the healthcare experience for both patients and providers by delivering exceptional urgent care services in a welcoming and professional environment. With a team of passionate professionals, ConvenientMD fosters a culture of learning, collaboration, and community belonging, ensuring that every employee contributes meaningfully to the organization's mission of enhancing healthcare accessibility and quality.

The Medical Receptionist position at ConvenientMD plays a critical role as the pri... Show More

Job Requirements

Must be able to work 12-hour shifts in consecutive or non-consecutive days
availability to work nights, weekends, and holidays
able to work three 12-hour shifts per week for full-time, two for part-time, or four for per diem
flexibility to work at multiple ConvenientMD locations within an hour's travel
willing to travel for training shifts
high school diploma or GED required
ability to communicate proactively and confidently
detail-oriented with excellent organizational skills
compassionate and patient-focused
technically proficient with Microsoft Office
effective communicator and collaborator
strong analytical and problem-solving skills
trustworthy and HIPAA compliant

Job Qualifications

High school diploma or GED
strong communication skills both written and verbal
excellent organizational skills with ability to multitask
compassionate and patient-focused attitude
proficiency in Microsoft Office or related software
ability to collaborate effectively with team members and stakeholders
self-motivated with initiative to improve processes
strong analytical and problem-solving abilities
trustworthy and able to handle confidential information following HIPAA regulations

Job Duties

Welcome and greet patients with a friendly and professional demeanor
register patients efficiently ensuring all required forms are completed accurately
handle insurance and billing inquiries providing clear information
aid ill or distraught patients as necessary
collect payments including co-pays and prescription charges following clinic policies
proactively request cards on file and follow up on patient balances
manage patient reservations and registrations optimizing satisfaction and provider schedules
assist in scheduling specialist referrals
navigate multiple software systems adhering to established protocols
answer and direct phone calls professionally and timely
maintain an organized and tidy reception area
perform administrative tasks such as photocopying, filing, and maintaining logs
become knowledgeable about CMD services and costs
utilize software for scheduling and electronic medical records

Job Location

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