Medical Receptionist PRN

American Family Care (AFC) is the nation's leading urgent care provider, operating more than 200 clinics across 26 states. AFC is dedicated to revolutionizing healthcare access by delivering high-quality medical services in convenient locations and times for patients nationwide. Founded on the principles of patient-first care, AFC is committed to providing affordable, accessible healthcare while respecting the rights and dignity of all patients. The company fosters a diverse and inclusive work environment that values innovation, fairness, and transparency in compensation and employment practices. AFC is an Equal Opportunity Employer that invests in employee development and career growth to build a team that represents a variety of backgrounds, perspectives, and skills. At AFC, the focus is on delivering kind, compassionate, and efficient healthcare services with state-of-the-art facilities and industry-leading training.

The role of Urgent Care Front Desk Insurance and Billing Specialist at AFC is a part-time position designed for a detail-oriented and compassionate individual who will serve as the first point of contact for patients at an urgent care clinic. Working 2 to 3 shifts per week, the specialist will play a critical role in insurance verification, billing accuracy, and patient financial counseling, contributing directly to both the patient experience and the financial health of the clinic. This position offers a flexible schedule, including some evenings and weekends, with an anticipated pay range of $18.00 to $22.00 per hour. The specialist will be responsible for meticulously verifying patient insurance coverage prior to services, explaining complex billing processes to patients with empathy and clarity, resolving insurance discrepancies, and maintaining compliance with HIPAA regulations.

This engaging and impactful role requires someone who excels in resolving insurance and billing challenges with strong problem-solving skills and a positive attitude, even during difficult financial discussions. As the face of AFC, the specialist will greet patients with warmth and professionalism while managing front desk operations such as scheduling appointments, processing payments, and maintaining organized and confidential patient records. AFC provides specialized training in medical billing, insurance verification, and patient financial counseling, allowing employees to build highly marketable skills valuable across the healthcare industry.

Joining AFC means being part of a rapidly growing healthcare innovator expanding to over 500 locations nationwide. There is a clear career path for advancement into roles such as Billing Specialist, Revenue Cycle Analyst, Front Desk Supervisor, or clinic leadership and management. AFC supports its employees through comprehensive benefits including health insurance, dental and vision coverage, a 401(k) plan with matching, employee discounts, paid time off, wellness resources, and ongoing training and development opportunities.

If you have experience with insurance verification and medical billing in a healthcare setting and are passionate about delivering excellent service while protecting patient and clinic interests, this role offers a rewarding opportunity to make a difference every day. Join American Family Care and help keep patients' lives uninterrupted by providing exceptional urgent care front desk support in a dynamic and supportive environment.