Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $22.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k Match
Paid Time Off
Job Description
Marathon Health is a premier provider of advanced primary care services in the United States, dedicated to improving patient outcomes through high-quality healthcare delivery. Serving over 2.5 million eligible patients via approximately 630 employer and union-sponsored clients, Marathon Health has established itself as a trusted leader in the healthcare sector. The organization operates more than 680 health centers across 41 states, offering a comprehensive range of healthcare services including advanced primary care, mental health, occupational health, musculoskeletal treatment, and pharmacy services. With the integration of virtual primary care and mental health options accessible nationwide, Marathon Health ensures convenient access to... Show More
Job Requirements
- High school diploma or general education degree (GED)
- 1-3 years of related professional experience in a medical office environment or equivalent combination of education and experience
- Proficient in the use of an electronic medical record system
- Strong technical expertise using Microsoft Teams and Microsoft 365 including Word, Excel, Outlook, PowerPoint
- Ability to maintain confidential documents and communication and use judgment and discretion
Job Qualifications
- High school diploma or general education degree (GED)
- 1-3 years of related professional experience in a medical office environment or equivalent combination of education and experience
- Associate degree in healthcare or a related field preferred
- Proficient in the use of an electronic medical record system
- Strong technical expertise using Microsoft Teams and Microsoft 365 including Word, Excel, Outlook, PowerPoint
- Excellent written and oral communication skills
- Exceptional customer service skills and ability to promote teamwork
- Ability to build and maintain trusting relationships with integrity and commitment
- Excellent time management skills and ability to multi-task, prioritize work, execute a plan, and meet deadlines
- Flexibility and adaptive skills to manage competing priorities in a fast-paced environment
- Proven record of successfully working with teammates, stakeholders, clients, vendors, and guests
- Excellent organizational skills with meticulous attention to detail
- High level of critical thinking and creative problem-solving skills
- Ability to maintain confidential documents and communication using judgment and discretion
Job Duties
- Answer incoming calls on general office phone, validate member status, answer emails or other electronic messages, respond as appropriate, answer questions and refer questions to medical staff as needed
- Welcome patients and visitors by greeting them in person or on the telephone
- Optimize patient satisfaction, provider time, and room utilization by scheduling appointments in person or by telephone
- Keep patient appointments on schedule by notifying provider of patient arrival, reviewing service delivery compared to schedule, reminding provider of service delays
- Comfort patients by anticipating their anxieties and answering questions
- Ensure availability of treatment information for the provider by filing and retrieving patient records
- Maintain patient accounts by obtaining, recording, and updating personal and financial information
- Collect money for co-pays, reconcile credit cards and cash, tally the cash drawer and prepare deposits
- Complete prior authorization paperwork for insurance, fax communications for referrals, or perform similar administrative duties
- Maintain front reception area in a clean and professional manner
- Stock and restock office equipment and manage deliveries
- Assist Medical Assistants with Electronic Medical Record data entry by entering patient and other required information
- Scan and upload forms as necessary
- Maintain confidentiality of patients and their records and adhere to HIPAA regulations and protocol
- Perform other duties as assigned or required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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