Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Comprehensive benefits package
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Employee wellness programs
Job Description
Avance Care is a prominent healthcare provider in North Carolina, recognized as one of the state's largest independent primary care networks. With an extensive presence spanning 37 practice locations across the Triangle (Raleigh-Durham-Chapel Hill), Charlotte Region, and Wilmington, this organization is committed to delivering comprehensive and compassionate healthcare services. The ethos of Avance Care centers around supporting the physical, mental, and emotional well-being of their patients, establishing themselves as a trusted and innovative leader in the healthcare community. Their approach reflects a dedication to redefining healthcare through patient-centered care, emphasizing accessibility, quality, and empathy. Joining Avance Care means becoming part... Show More
Job Requirements
- Related degree preferred
- At least one year of medical front desk experience
- Strong verbal and written communication skills
- Ability to maintain confidentiality and integrity
- Demonstrated growth mindset
- Flexibility and resilience
Job Qualifications
- Related degree preferred
- At least one year of medical front desk experience
- Strong verbal and written communication skills
- Ability to maintain confidentiality and integrity
- Demonstrated growth mindset
- Flexibility and resilience
Job Duties
- Meet, greet, and assist patients promptly, efficiently, and in a professional manner
- Set up new patients and update current patients' information in the EMR system
- Schedule and reschedule appointments, as well as coordinate walk-in patients
- Answer phone calls promptly and relay messages when necessary
- Maintain the front desk and reception area in an organized, orderly fashion
- Collect co-payments, deductibles, and co-insurances
- Process referrals and provide complete and accurate referral information to our patients
- Balance cash register and ensure all credit payments are accurate
- Explain fees, services, and policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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