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Medical Receptionist / Patient Access Representative - Bilingual
Job Overview
Employment Type
Temporary
Compensation
Hourly
Exact $22.30
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
flexible scheduling
Professional development opportunities
Job Description
Our client is a reputable healthcare organization committed to delivering exceptional patient care and services in New Haven County. Known for its dedication to quality and compassionate care, the organization is focused on fostering a supportive and welcoming environment for both patients and staff. The team prides itself on maintaining a fast-paced, efficient, and patient-centered front desk operation that plays a vital role in the overall healthcare delivery process. As the healthcare industry continues to evolve, our client is expanding their team to include bilingual medical receptionists who can effectively communicate with a diverse patient base, providing essential support throughout... Show More
Job Requirements
- Bilingual in English and Spanish
- High school diploma or GED required
- 1+ year of experience in healthcare, customer service, or data entry role preferred
- Comfortable working variable shifts between 7 am and 8 pm, including weekends
- Strong communication, problem-solving, and organizational skills
- Familiarity with electronic scheduling systems
- Ability to maintain patient confidentiality
Job Qualifications
- Bilingual in English and Spanish
- High School diploma or GED
- 1+ year of experience in healthcare, customer service, or data entry role preferred
- Familiarity with electronic scheduling, insurance verification, or prior authorization is a plus
- Strong communication skills
- Strong problem-solving skills
- Strong organizational skills
Job Duties
- Greet and register patients while ensuring accuracy of demographic, insurance, and eligibility information
- Collect co-pays, deductibles, and payments at the time of service
- Balance and reconcile cash drawer daily
- Schedule, update, and manage patient appointments using the electronic health record (EHR) system
- Provide interpretation services to support patients and staff
- Assist patients with MyChart enrollment, insurance verification, and financial counseling options
- Maintain confidentiality while delivering exceptional customer service
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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