Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.50 - $17.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
flexible scheduling
Job Description
Our Otolaryngology practice is a dedicated healthcare provider specializing in the diagnosis and treatment of ear, nose, and throat conditions. We are committed to delivering exceptional patient care in a welcoming and supportive environment. With a team of experienced physicians and clinical staff, our practice focuses on ensuring that every patient receives personalized attention and expert medical services tailored to their unique needs. We prioritize patient comfort and aim to make every visit as efficient and pleasant as possible by integrating the latest medical technologies and compassionate care principles into our daily operations.
We are currently seeking a friendly and organized Medical Front Desk professional to join our growing Otolaryngology practice. This role is crucial as the first point of contact for patients and visitors, setting the tone for their experience with our practice. As a Medical Front Desk Associate, you will greet patients warmly, making them feel welcome and comfortable from the moment they enter our office. You will be responsible for managing appointment schedules, maintaining accurate patient records, and handling incoming calls professionally and efficiently.
In addition to your administrative duties, you will play an essential role in coordinating communication between patients and clinical staff to ensure seamless patient care. Your attention to detail and customer service skills will contribute significantly to our mission of providing the highest level of medical care in Otolaryngology. We value our team members and offer competitive compensation packages along with excellent benefits. There are also ample opportunities for professional growth and advancement within our supportive work environment.
If you are a dedicated and compassionate individual with experience in medical front desk operations and a passion for patient care, we encourage you to consider this rewarding opportunity. Our practice is an equal opportunity employer committed to diversity and inclusion, ensuring a positive workplace culture where all employees can thrive and advance their careers.
We are currently seeking a friendly and organized Medical Front Desk professional to join our growing Otolaryngology practice. This role is crucial as the first point of contact for patients and visitors, setting the tone for their experience with our practice. As a Medical Front Desk Associate, you will greet patients warmly, making them feel welcome and comfortable from the moment they enter our office. You will be responsible for managing appointment schedules, maintaining accurate patient records, and handling incoming calls professionally and efficiently.
In addition to your administrative duties, you will play an essential role in coordinating communication between patients and clinical staff to ensure seamless patient care. Your attention to detail and customer service skills will contribute significantly to our mission of providing the highest level of medical care in Otolaryngology. We value our team members and offer competitive compensation packages along with excellent benefits. There are also ample opportunities for professional growth and advancement within our supportive work environment.
If you are a dedicated and compassionate individual with experience in medical front desk operations and a passion for patient care, we encourage you to consider this rewarding opportunity. Our practice is an equal opportunity employer committed to diversity and inclusion, ensuring a positive workplace culture where all employees can thrive and advance their careers.
Job Requirements
- high school graduate or equivalent
- one year of related experience
- ability to communicate clearly and professionally
- basic computer skills
- excellent organizational skills
- ability to handle multiple tasks simultaneously
- friendly and professional demeanor
Job Qualifications
- high school diploma or equivalent
- minimum of one year experience in a medical front desk or administrative role
- strong communication and interpersonal skills
- proficiency with scheduling and electronic medical record systems
- ability to multitask and prioritize in a fast-paced environment
- compassionate and patient-focused attitude
Job Duties
- greet patients and visitors with a warm and welcoming attitude
- schedule and confirm patient appointments
- manage patient check-in and check-out processes
- maintain accurate and up-to-date patient records
- answer and direct incoming phone calls efficiently
- coordinate communication between patients and clinical staff
- assist with insurance verification and billing inquiries
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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