Medical Receptionist - Lauritzen Outpatient Center

Omaha, NE, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $31,913.57 - $35,768.56

Work Schedule

Standard Hours

Day Shifts

Benefits

Tuition Assistance

education discount

Career advancement opportunities

Health Insurance

Dental Insurance

Paid Time Off

Professional Development

Job Description

Nebraska Medicine is a leading academic health network based in Omaha, Nebraska, renowned for its commitment to providing exceptional medical care and advancing health through education and research. As one of the region's top healthcare providers, Nebraska Medicine partners with the University of Nebraska Medical Center (UNMC) to transform lives with cutting-edge medical treatments and comprehensive patient services. The organization is dedicated to serving its diverse community with dignity, respect, and a strong focus on delivering personalized care tailored to the unique needs of each patient and their family. Known for its compassionate staff and innovative therapies, Nebraska Medicine prides... Show More

Job Requirements

Minimum of 16 years of age
Ability to provide high-level customer service
Ability to maintain professionalism and confidentiality
Strong analytical and organizational skills
Effective communication skills
Dedication to flexibility and teamwork
Availability for full-time, daytime training for three consecutive weeks
Willingness to work Monday to Friday, 8:00 AM to 4:30 PM
Ability to perform face-to-face patient and public contact duties
Capability to cross-train and float between desks
Ability to work in a fast-paced, high-volume environment

Job Qualifications

Minimum of 16 years of age
Demonstrated ability to provide high-level customer service to physicians, patients, and other internal and external customers
Ability to work professionally and confidentially with physicians, clinic staff, and patients in a timely manner
Demonstrated analytical, prioritization, and organizational skills
Effective communication skills
Flexibility and dedication to a team environment
High school education or equivalent preferred
One year post-secondary education or equivalent experience in business, medical assistant, or nursing assistant programs preferred
Nursing Assistant or Medical Assistant credentials preferred
Knowledge of medical terminology preferred
Experience with Microsoft Office, especially Word and Excel, preferred
Fluency in Spanish preferred depending on position

Job Duties

Serve as the first point of contact by greeting and welcoming patients and others in person, at the check-in desk, or via telephone
Answer incoming calls professionally and check in or out patients according to established protocols
Schedule patient appointments and register patients
Obtain patient demographic and insurance information accurately
Enter data into the electronic health record (EHR) system
Collect point-of-service payments and obtain required regulatory forms
Escort and provide wayfinding assistance to patients
Cross-train and float to other administrative desks as required
Work efficiently in a fast-paced, high-volume environment while meeting productivity and quality metrics

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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