Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $32,131.35 - $36,110.50
Benefits
Tuition assistance up to $5,000 yearly
35% discount at Clarkson College
career advancement opportunities with covered educational costs
Comprehensive health insurance
Dental Insurance
Paid Time Off
Collaborative team environment
Job Description
Nebraska Medicine is a leading health network located in Omaha, Nebraska, renowned for its commitment to delivering exceptional patient care, advancing medical knowledge, and fostering innovative research. As a top academic health network in the region, Nebraska Medicine collaborates closely with the University of Nebraska Medical Center (UNMC) to transform lives by integrating education, research, and clinical services. The institution prides itself on upholding its core values of dignity, respect, and extraordinary care to every patient and family it serves. Emphasizing teamwork and collaboration, Nebraska Medicine is dedicated to nurturing an inclusive environment where colleagues with diverse backgrounds and experiences... Show More
Job Requirements
- Minimum of 16 years of age required
- Ability to provide high level of customer service
- Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner
- Demonstrated analytical, prioritization and organizational skills
- Demonstrated flexibility and dedication to team environment
- Effective communication skills
Job Qualifications
- Minimum of 16 years of age required
- Demonstrated ability to provide a high level of customer service to physicians, patients and other internal or external customers
- Ability to work professionally with physicians, clinic staff and patients in a timely, confidential manner
- Demonstrated analytical, prioritization and organizational skills
- Demonstrated flexibility and dedication to a team environment
- Effective communication skills
- High school education or equivalent preferred
- One year post-secondary education with coursework in business, medical assistant program or nursing assistant program or equivalent combination of education and experience in customer service or medical scheduling related capacity preferred
- Nursing assistant or medical assistant preferred
- Knowledge of medical terminology preferred
- Experience with Microsoft Office, specifically Word and Excel preferred
- Depending on position available, fluency in Spanish preferred
Job Duties
- Serve as the first point of contact by greeting and welcoming patients and others in person at the check-in desk or via telephone
- Answer incoming calls in a professional manner
- Check in and check out patients per established protocols
- Schedule patient appointments accurately and efficiently
- Register patients while ensuring all required documentation is collected
- Maintain confidentiality of patient information
- Collaborate with physicians, clinic staff, and patients in a timely and professional manner
Job Location
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