Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
Comprehensive benefits package
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Flexible Schedule
Job Description
Avance Care is one of North Carolina's largest independent primary care networks, dedicated to transforming healthcare through innovative and compassionate service delivery. With 37 practice locations spread across the Triangle region (Raleigh-Durham-Chapel Hill), Charlotte, and Wilmington, Avance Care is rapidly growing and looking for passionate healthcare professionals to join their mission. The company places a strong emphasis on comprehensive care that supports the physical, mental, and emotional well-being of its patients, making it a leader in community-focused healthcare in North Carolina.
Avance Care is seeking dedicated Front Desk team members to join their dynamic clinical environments. In this vi... Show More
Avance Care is seeking dedicated Front Desk team members to join their dynamic clinical environments. In this vi... Show More
Job Requirements
- At least one year of medical front desk experience
- Related degree preferred
- Ability to maintain confidentiality and integrity
- Strong verbal and written communication skills
- Willingness to work 12-hour weekday shifts and rotating weekends
- Ability to thrive in a busy, fast-paced environment
Job Qualifications
- At least one year of medical front desk experience
- Related degree preferred
- Strong verbal and written communication skills
- Ability to maintain confidentiality and integrity
- Growth mindset
- Flexibility and resilience
Job Duties
- Meet, greet, and assist patients promptly, efficiently, and in a professional manner
- Set up new patients and update current patients' information in the EMR system
- Schedule and reschedule appointments, as well as coordinate walk-in patients
- Answer phone calls promptly and relay messages when necessary
- Maintain the front desk and reception area in an organized, orderly fashion
- Collect co-payments, deductibles, and co-insurances
- Process referrals and provide complete and accurate referral information to our patients
- Balance cash register and ensure all credit payments are accurate
- Explain fees, services, and policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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