Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $19.00 - $26.85
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Job Description
St Joseph's Health, in partnership with Trinity Health, is a renowned healthcare establishment committed to serving communities with compassion and dedication. Located at 5301 Genesee St., Camillus, this organization embraces the spirit of the Gospel to act as a transforming healing presence. St Joseph's Health is recognized for its mission-centered approach that combines compassionate patient care with outstanding clinical outcomes. The healthcare system's core values emphasize justice, reverence for human dignity, excellence in delivering care, and integrity in all professional practices. These pivotal principles guide the organization's commitment to providing exceptional healthcare services and promoting a healthy, positive work environment for its employees.
This part-time receptionist role is essential in supporting the daily operations of the office by delivering quality administrative support within a healthcare setting. The receptionist acts as the first point of contact for patients and visitors, playing a critical role in ensuring a smooth and efficient patient experience. Responsibilities include scheduling appointments, managing patient check-ins and check-outs, handling phone communications, and facilitating pre-registration processes. The role requires working independently and collaboratively with other office staff to maintain an organized and cost-effective workflow that supports clinical excellence.
The ideal candidate will have a strong customer service orientation, good interpersonal skills, and the ability to maintain confidentiality related to patient information and office operations. This position offers a pay range of $19.00 to $26.85 per hour, depending on experience, skills, and education. Employees in this role benefit from an inclusive, supportive workplace committed to honoring diversity and equality in employment practices. Joining St Joseph's Health and Trinity Health means contributing to a world-class healthcare environment grounded in core values and a mission to deliver compassionate healing care.
This part-time receptionist role is essential in supporting the daily operations of the office by delivering quality administrative support within a healthcare setting. The receptionist acts as the first point of contact for patients and visitors, playing a critical role in ensuring a smooth and efficient patient experience. Responsibilities include scheduling appointments, managing patient check-ins and check-outs, handling phone communications, and facilitating pre-registration processes. The role requires working independently and collaboratively with other office staff to maintain an organized and cost-effective workflow that supports clinical excellence.
The ideal candidate will have a strong customer service orientation, good interpersonal skills, and the ability to maintain confidentiality related to patient information and office operations. This position offers a pay range of $19.00 to $26.85 per hour, depending on experience, skills, and education. Employees in this role benefit from an inclusive, supportive workplace committed to honoring diversity and equality in employment practices. Joining St Joseph's Health and Trinity Health means contributing to a world-class healthcare environment grounded in core values and a mission to deliver compassionate healing care.
Job Requirements
- High school diploma or equivalent
- one to two years of relevant experience preferred
- familiarity with office equipment such as PC terminals, telephones, copiers, fax machines
- proficiency with multi-line telephone systems
- ability to use office software
- understanding of service-related terminology
- strong oral and written communication skills
- good interpersonal skills
- ability to maintain confidentiality
- customer service orientation
Job Qualifications
- High school graduate or equivalent
- business school or formal secretarial training a plus
- one to two years experience preferred
- participates in orientation and continuing education
- maintains knowledge and skills related to specific areas of expertise
- good communication skills both oral and written
- good interpersonal skills
- customer service oriented
Job Duties
- Promote a healthy work environment
- schedule appointments on provider schedules
- review schedules based on provider preference lists and update appropriately
- collaborate and communicate regularly with management regarding goals, needs/concerns
- pre-registration
- review revenue reports to ensure charges are billed appropriately
- collect co pay/balances due for each patient
- check in patients for appointments
- check out patients for appointments
- handle incoming and outgoing phone calls
- scan and fax documentation
- make confirmation phone calls
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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