Medical Receptionist - Hospice

Seaport Hospice is a distinguished healthcare provider specializing in hospice care, with locations across the United States under the umbrella of The Pennant Group, Inc. As part of this nationwide network of over 300 locations, Seaport Hospice combines the extensive experience and stability of a proven healthcare leader with a dedicated approach that allows for innovation and local responsiveness within San Diego’s hospice community. With a steadfast commitment to their core values identified by the acronym CAPLICO — Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership — Seaport Hospice fosters a positive workplace culture and breathes life into its mission to provide compassionate and comprehensive care during the most sensitive moments of patients and their families' lives.

The Medical Receptionist plays a pivotal role at Seaport Hospice, acting as the initial point of contact for visitors and callers, thereby representing the face of the organization. This position is ideal for compassionate individuals with excellent customer service skills who desire to make a meaningful difference in the healthcare field, particularly in hospice care. The role operates within a supportive and respectful environment, emphasizing professionalism, continuous education, and empathy. The Medical Receptionist ensures the smooth operation of front desk activities and supports various administrative tasks, contributing directly to the efficiency and welcoming atmosphere of Seaport Hospice. This position requires someone who is not only adept at managing calls and greeting visitors with warmth and professionalism but also meticulous about maintaining compliance with HIPAA regulations to safeguard patient confidentiality.

Working at Seaport Hospice means joining a team that values its employees and provides a platform for growth and learning. The organization prioritizes making work enjoyable by celebrating successes and encouraging innovation balanced with good judgment. The focus on employee support is seen as essential to delivering exceptional patient care, fostering a work environment where every team member feels respected and valued. Compensation for the Medical Receptionist position ranges from $20 to $23 per hour, reflecting the organization's commitment to offering competitive remuneration aligned with role responsibilities and expertise.

This career opportunity is ideal for individuals with at least one year of office or customer service experience, preferably in hospice or healthcare settings, or those who have completed business college programs. Proficiency in computer and telephone use, strong communication skills, and knowledge of medical terminology are essential to excel in this role. The Medical Receptionist will be entrusted with duties such as visitor management, phone call screening, mail handling, administrative support, and ensuring the highest standards of confidentiality and organization. By joining Seaport Hospice, candidates become part of a compassionate, dynamic healthcare team dedicated to making a real difference in patient care and family support during critical times.