Job Overview
Employment Type
Full-time
Benefits
Day shift
Great benefits effective day 1
Patient-centric environment
Career growth and advancement potential
Diverse and inclusive culture
Job Description
We are a comprehensive healthcare organization operating in Connecticut and western Massachusetts, dedicated to providing high-quality care across a range of services including primary care, specialty care, surgery, urgent care, rehabilitation, imaging, and lab services. As an integral part of Trinity Health Of New England, our network consists of primary care providers, specialists, and surgeons committed to delivering personalized, compassionate care to thousands of patients annually. Our mission is deeply rooted in honoring the dignity of every individual and embracing the diverse perspectives, experiences, and talents that shape our team. We foster a diverse and inclusive culture where colleagues grow... Show More
Job Requirements
- High school diploma or equivalent
- Experience within a medical office or billing department preferred
- Knowledge of patient billing and medical terminology preferred
- Excellent keyboard skills
- Proficiency in a Windows based computer environment and Microsoft Office products
- Accuracy and dependability required
Job Qualifications
- High school diploma or equivalent
- Experience within a medical office or billing department preferred
- Knowledge of patient billing and medical terminology preferred
- Excellent keyboard skills
- Proficiency in Windows-based computer environment and Microsoft Office products
- Strong organizational and communication skills
- Ability to work effectively in a fast-paced, team-oriented environment
Job Duties
- Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department
- Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting
- Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner
- Schedules patient appointments based on department protocols in order to maximize provider productivity
- Handles insurance verification, copay collections, referrals, prior authorizations, and patient registration
- Supports providers with chart preparation and maintaining accurate records
- Manages incoming and outgoing communications efficiently to support clinical staff
Job Location
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