Job Overview
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee wellness programs
Job Description
Yale New Haven Health System (YNHHS) is a prominent healthcare organization dedicated to providing high-quality, patient-centered care. Rooted in a tradition of excellence, YNHHS is committed to integrity, respect, accountability, compassion, and a patient-focused approach in everything it does. The organization brings together a network of hospitals, physicians, and healthcare professionals to create a comprehensive continuum of care across Connecticut and surrounding communities. As part of YNHHS, every employee is encouraged to embody these core values and contribute meaningfully to the health and well-being of the diverse populations it serves.
The Practice Administrative Associate role at YNHHS involves w... Show More
The Practice Administrative Associate role at YNHHS involves w... Show More
Job Requirements
- High school degree or equivalent
- 1 year of administrative healthcare experience or 2 years of administrative office experience
- Excellent organizational, communication, customer service and teamwork skills
- Ability to multi-task
- Experience with electronic medical records preferred
- Working knowledge of Microsoft Office applications
- Professional communication skills
- Commitment to patient-centered care values
Job Qualifications
- High school degree or equivalent
- 1 year of administrative healthcare experience or 2 years of administrative office experience
- Excellent organizational skills
- Strong communication skills
- Customer service skills
- Teamwork skills
- Ability to multi-task
- Experience with electronic medical records preferred
- Working knowledge of Microsoft Office applications
- Professional and tactful communication skills
- Commitment to patient-centered care values
Job Duties
- Maintain appointment schedule template including alterations, deletions and additions
- Communicate schedule changes to appropriate staff and physicians/providers
- Coordinate check-in process and front desk operations to ensure quality and efficiency
- Receive patients at arrival and verify necessary information and signatures
- Answer telephone calls, assist callers pleasantly, take accurate messages and refer calls appropriately
- Execute necessary pre-authorizations required by insurance companies
- Track referrals coming into the practice
- Maintain electronic and paper medical records according to policies
- Manage daily administrative tasks such as message retrieval, fax distribution, filing, mailing
- Forward phones to answering service and notify on-call physicians
- Collect and reconcile co-payments and cash drawer transactions within Epic system
- Collaborate in quality improvement and evaluation activities
- Attend and actively participate in staff meetings
- Interact professionally and effectively with patients and diverse individuals
- Coordinate efforts for patient and family feedback using surveys and focus groups
- Perform additional tasks as requested by physicians or management
- Provide cross coverage as needed
- Assist or perform chaperone duties for patient medical procedures as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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