Medical Receptionist-Full time

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $18.00
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Benefits

Great small business work environment
flexible scheduling
Weekend hours

Job Description

American Family Care (AFC) is one of the largest primary and urgent care companies in the United States, providing accessible healthcare services seven days a week on a walk-in basis. AFC's state-of-the-art centers specialize in the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capabilities to ensure prompt, comprehensive care. AFC is also the parent company of AFC Franchising, LLC (AFCF), enabling a widespread network of franchised business locations across the country, each adapted to meet local community needs effectively.

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Job Requirements

  • High school diploma or equivalent
  • Previous medical clerical experience preferred
  • Basic computer literacy
  • Ability to provide excellent customer service
  • Attention to detail and accuracy
  • Professional appearance
  • Effective communication skills

Job Qualifications

  • High school graduate or equivalent
  • Previous medical clerical experience preferred
  • Basic computer knowledge, e.g., Microsoft Office
  • Accuracy and detail orientation
  • Positive customer service skills
  • Well-groomed appearance
  • Clear and articulate phone mannerisms

Job Duties

  • Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
  • Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
  • Register patients, update patient records, verify insurance accurately and timely, and check patients out
  • Determine, collect, and process patient payments and address collection and billing issues
  • Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
  • Balance daily patient charges (cash, check, credit cards) against system reports
  • Complete closing procedures by preparing closing documentation and submitting required reports

Job Location

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