Medical Receptionist - Family Medicine - San Marcos West

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $21.00 - $29.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Flexible working hours

Job Description

TrueCare is a highly respected healthcare provider dedicated to serving the underserved communities of San Diego and Riverside Counties. With a mission to make healthcare accessible and affordable to everyone regardless of income or insurance status, TrueCare has established itself as a vital resource in the region. The organization focuses on delivering culturally sensitive and comprehensive care, understanding the unique needs and challenges faced by the diverse populations it serves. TrueCare strives to improve health outcomes by providing integrated care through multiple health centers designed to offer exceptional patient experiences. Their commitment extends beyond traditional healthcare settings by promoting patient... Show More

Job Requirements

  • High school diploma or equivalent
  • One year experience as a Medical Receptionist or administrative/clerical experience
  • Basic computer proficiency

Job Qualifications

  • High school diploma or equivalent
  • One year experience as a Medical Receptionist or administrative/clerical experience
  • Basic computer proficiency
  • Bilingual in English and Spanish (desired)
  • Experience working with EHR (desired)
  • Knowledge of medical terminology (desired)

Job Duties

  • Ensure reception area is well-maintained, neat and clean for each working day
  • have all front desk activities fully operational at the start of business hours
  • Check patients in, verifying patient identification, address, phone numbers, billing information and demographics
  • Inform patients of TrueCare services, policies and procedures
  • Inform and update patients of wait times
  • Qualify self-pay patients according to TrueCare protocols for any available programs the patient qualifies for and accurately enter data into Intergy
  • Review the 'Agriculture/Migrant' question with patients according to current protocol and accurately enter data into Intergy
  • Print and verify immunization record of children through the San Diego Immunization Record (SDIR)
  • Respect and maintain privacy and dignity of patients
  • assure patient confidentiality at all times
  • Answer incoming calls, address inquiries, and take detailed messages when necessary
  • Transfer calls or send tasks through Electronic Health Record (EHR) to nursing and/or provider staff as appropriate
  • Pre-register, register and schedule patient appointments as needed
  • Assist patients with completion of registration forms as needed
  • Inform patients of costs of care provided
  • Collect co-payments and fees, issue receipts and post payments according to TrueCare protocols
  • Monitor and log any problems with the point of sale (POS) device and notify the Information Systems (IS) department immediately
  • Input collection and insurance information into Intergy
  • ensure self-pay billing is completed daily
  • Balance daily financial registers and submit data to the billing department
  • give fees collected to person responsible for making deposits
  • Perform other related duties including special projects, opening and sorting mail, and ordering supplies

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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