Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $18.00 - $25.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Flexible Schedule
Job Description
Hillsboro Medical Center is a well-established healthcare facility dedicated to providing exceptional medical services to the communities it serves. Known for its commitment to patient-centered care, the center fosters a supportive environment where both patients and staff are valued. As a healthcare institution, Hillsboro Medical Center emphasizes a culture of professionalism, compassion, and efficiency. The facility is equipped with modern medical technologies and staffed by a multidisciplinary team focused on delivering quality healthcare services. The organization also prioritizes equal employment opportunities, ensuring inclusivity and diversity in its workforce. Employment at Hillsboro Medical Center offers the chance to be part of... Show More
Job Requirements
- High school graduate or GED preferred
- Prior medical clinic experience preferred
- Experience using an electronic medical record system preferred
- Current BLS certification preferred
- Demonstrates proper appearance and personal conduct appropriate for the role
- Exhibits effective communication skills with diverse populations
- Demonstrates good telephone and interpersonal skills
- Shows good grammar and spelling abilities
- Possesses excellent customer service skills
- Shows strong organization and multitasking skills with frequent interruptions
- Ability to work independently with minimal supervision
- Demonstrates collaborative working relationships with healthcare team members and patients
- Has working knowledge of medical terminology and insurance authorization
- Understands insurance coverage including co-payments and referrals
- Capable of scheduling patients following computerized templates and walk-in protocols
- Basic computer proficiency including word processing and Windows applications
- Bilingual in Spanish and English preferred
Job Qualifications
- High school graduate or GED preferred
- Prior medical clinic experience preferred
- Experience using an electronic medical record system preferred
- Current BLS certification preferred
- Demonstrates excellent customer service skills
- Demonstrates effective communication skills including verbal, listening, and interpersonal
- Demonstrates good organization and multitasking abilities
- Knowledge of medical terminology and insurance authorization processes
- Ability to schedule new and established patients according to protocols
- Basic computer skills including word processing, Windows applications, and online scheduling
- Bilingual in Spanish and English preferred
Job Duties
- Checks in patients including gathering patient information, entering data into computer, collecting co-payments, creating charts, handling insurance information
- Checks out patients by addressing additional concerns or needs
- Schedules patients through EMR following provider guidelines
- Answers and triages telephone calls, transferring or leaving messages for clinical staff, following up on inquiries
- Documents and routes patient telephone requests such as medication refills, complaints, and urgent health concerns
- Monitors missed appointments according to protocol
- Obtains prior medical records and studies when appropriate
- Routes faxes, prescription refills, test result requests, insurance inquiries appropriately
- Updates financial records including billing statements, payments, and insurance information
- Collects, sorts, and distributes mail
- Maintains organized work area and closes clinic by balancing cash drawer and completing deposits
- Completes insurance referrals by preparing paperwork, obtaining authorizations, and handling denials
- Sends chart notes to primary care physicians and patient accounting as needed
- Attends monthly staff meetings and insurance workshops
- Communicates supply needs timely
- Completes mandatory education and licensure requirements
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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