Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $24.00
Work Schedule
On-call
Fixed Shifts
Benefits
Health Insurance
Monthly team performance bonuses
Free healthcare for employees and their families
401(k) with employer match
Paid Time Off
on-the-job training opportunities
supportive work culture
Job Description
AFC Urgent Care - Camas is a dynamic healthcare establishment committed to redefining the typical urgent care experience for both patients and employees. Located in Vancouver, Washington, this facility is part of the larger AFC Urgent Care network, known for delivering high-quality, accessible, and compassionate care. AFC Urgent Care - Camas operates with a patient-first philosophy, aiming to provide prompt and efficient medical services in a friendly and welcoming environment. Emphasizing teamwork, smart work practices, and mutual support, this urgent care center fosters an engaging workplace culture where every team member's contribution is valued. The clinic embraces a fast-paced, solution-oriented... Show More
Job Requirements
- High school diploma or equivalent
- At least 1 year of customer service experience
- Ability to use EMR systems and other computer software
- Strong verbal and written communication skills
- Ability to handle cash transactions accurately
- Availability to work set shifts including weekends and one on-call shift per month
- Willingness to adhere to clinic policies and procedures
Job Qualifications
- At least 1 year of people-facing customer service experience
- At least 1 year of experience with medical administrative duties preferred
- Solid computer skills and comfortable learning new systems
- Knowledge of medical terminology is a big plus
- Ability to remain calm under pressure and multitask effectively
- Strong communication and interpersonal skills
- Detail-oriented and organized
Job Duties
- Welcome patients with a warm, friendly attitude
- Guide patients through check-in, ensuring all forms are completed and entered accurately into our EMR system
- Verify insurance details quickly and confidently, making sure patients understand their coverage and any payment due at time of service
- Complete the checkout process, organizing and scanning medical records and providing patients with necessary documentation
- Manage incoming phone calls, answering questions or routing them to the right team member without missing a beat
- Stay on top of emails and faxes, ensuring all requests are handled promptly and accurately
- Handle cash drawer duties, from setup to end-of-day closeout, with precision and accountability
- Keep our front desk and lobby area clean, calm, and ready, including disinfecting between patients to ensure a safe and welcoming space
- Jump in where needed, supporting the clinic team and taking on other tasks as assigned by the Clinic Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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