Medical Receptionist - After Hours

Pediatric Associates is a well-established pediatric healthcare provider founded in Hollywood, Florida, in 1955. As a respected clinician-led and evidence-based organization, it has earned a reputation for being the first nationwide Pediatric Primary Care Medical Home. The company emphasizes the clinician's voice in driving medical home innovations, which helps ensure the highest level of care and patient satisfaction. Over the decades, Pediatric Associates has grown into a family of companies with a committed team of pediatricians and pediatric care staff passionate about pediatric health and wellness.

This particular role is for a Medical Receptionist position located in Miami Lakes. The schedule is Monday through Friday from 1:30 pm to 10:00 pm, with every other Saturday from 8:00 am to 12:00 pm, offering a full-time, after-hours opportunity. Medical Receptionists serve as the first point of contact for patients and visitors, providing a friendly and welcoming environment to ensure a smooth and comfortable experience.

The Medical Receptionist is essential in managing patient interactions from arrival to discharge. This includes checking in patients, updating demographic and insurance information, collecting co-pays and patient balances, and ensuring all necessary documents and consents are signed. Receptionists also verify insurance eligibility, post patient charges and payments, and maintain an organized and efficient front office. They are responsible for upholding professionalism and confidentiality while supporting both providers and staff.

In addition to these clerical duties, the Medical Receptionist plays a vital role in patient communication by providing visit summaries, follow-up appointment details, specialist referrals, and patient portal information. They ensure patients leave with a clear understanding of their healthcare journey and appointments. The medical receptionist also participates in staff and educational meetings to stay current with policies and practices.

Candidates interested in this role should have at least one year of experience working in a medical office setting, possess excellent grammar, verbal, and written communication skills, and be proficient with computer systems used in medical offices, including scanners, printers, and fax machines. A valid driver's license is required and must remain active throughout employment. Knowledge of medical terminology is desired but not mandatory. The working environment is patient-facing, involving indoor work with a potential to rotate between office and telework locations and occasional travel to other office sites.

Pediatric Associates prides itself on maintaining a professional, patient-centered atmosphere. The Medical Receptionist will have opportunities to work in a dynamic team, enhance their skills, and contribute to the healthcare needs of pediatric patients. They must demonstrate excellent customer service, good judgment, and respect for patient confidentiality. The role demands manual dexterity, physical stamina for standing or sitting, and the ability to lift 10 pounds or less.

In commitment to diversity and inclusion, Pediatric Associates is an Equal Employment Opportunity and Affirmative Action employer. They ensure fair consideration for employment without regard to any protected classification, reflecting their dedication to a supportive and respectful work environment.

Overall, this Medical Receptionist role at Pediatric Associates is vital for the seamless functioning of the pediatric primary care office, promising a meaningful professional experience in a reputable healthcare organization dedicated to children's health.