Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
Paid holidays
Health Insurance
Pension Plan
Bonuses
Professional Development
Job Description
We are a stable and reputable healthcare provider specializing in Adult Medical patient care. Our establishment is committed to delivering exceptional services to our patients, ensuring their well-being and comfort throughout their medical journey. Recognized for our dependable and respectful environment, we consistently strive to provide outstanding compensation and benefits to our employees. We offer generous paid time off, nine paid holidays, excellent health benefits, a company-paid pension, multiple bonuses, and much more to reward our dedicated staff.
The role we are currently hiring for is a full-time Medical Receptionist position. This critical role serves as the first poi... Show More
The role we are currently hiring for is a full-time Medical Receptionist position. This critical role serves as the first poi... Show More
Job Requirements
- High school diploma, GED or equivalent training and experience
- Prior medical receptionist experience preferred
- Ability to perform multiple tasks
- Basic math and computer skills
- Bilingual English/Spanish preferred
- Pleasant phone manners and professional appearance
- Excellent customer service skills
Job Qualifications
- High school diploma, GED or equivalent training and experience
- Prior medical receptionist experience preferred
- Bilingual English/Spanish preferred
- Pleasant phone manners and professional appearance
- Excellent customer service skills
- Good organizational skills
- Computer literate with good typing skills, 35 WPM
- Working knowledge of medical records and electronic health record system
- Ability to manage multiple tasks simultaneously
- Interpersonal skills and ability to work cooperatively with multi-disciplinary and multi-cultural staff
Job Duties
- Greets visitors and patients, determines their needs, checks appointments and directs the person accordingly
- Answers questions and provides information directly to person or on telephone, based on knowledge of Center, department, policies, procedures and regulations
- Secures all necessary information and documents including sign-in sheets, obtaining medical chart, encounter form, etc
- Answers telephone calls using proper protocol, reschedules patients' appointments, notifies patients of any changes in appointments
- Properly records 'No Shows' and updates scheduler system information, immediately refers any 'Walk-In' patients to medical triage if they present with severe or unusual symptoms or complaints
- Assures all communications and transactions with patients and visitors are conducted in a mature, calm, sensitive and respectful manner
- Performs additional duties, such as translation, as may be required
- Proficient in Medical Manager, including patient registration, updating insurance and procedure entry
- May be asked to function in this capacity as staffing needs dictate
- Verification of and authorization by insurance, utilizes electronic health record system to enter, retrieve and document patient information, clinical tasks, communications, and physician orders accurately and efficiently
- Other duties as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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