Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $28.00
Work Schedule
Standard Hours
Flexible
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) savings plan
Employee stock purchase plan
Education Reimbursement
Employee Discounts
Employee assistance program
Employee Referral Bonus
voluntary benefits
Job Description
ProHealth Physicians is a vital part of the Optum family of businesses, dedicated to sustaining the health and well-being of the community it serves. As a leading community-based medical group, ProHealth Physicians emphasizes teamwork, robust medical resources, and a deep-rooted commitment to exceptional care and service. The organization's mission centers on "Caring. Connecting. Growing together.", which highlights its values of compassion, community engagement, and continuous growth in healthcare services. ProHealth Physicians operates various local practices and strives to provide a supportive and patient-focused environment where both patients and employees thrive.
The available position is for a Medical Receptionist... Show More
The available position is for a Medical Receptionist... Show More
Job Requirements
- High school diploma/GED or higher
- 1+ years of receptionist or customer service experience
- Intermediate level of computer proficiency in Microsoft Office
- Ability to maintain confidentiality of sensitive information
- Strong communication skills
- Flexibility to work within 7:30am-5:30pm hours
- Willingness to provide coverage at multiple locations as needed
Job Qualifications
- High school diploma/GED (or higher)
- 1+ years of receptionist or customer service experience
- Intermediate level of computer proficiency in Microsoft Office
- Experience as a receptionist in a healthcare setting
- Experience working with Epic EHR system
Job Duties
- Conduct check-in and check-out process
- Answer incoming calls and use EHR to document details of patient inquiries
- Conduct outreach to patients requiring appointments or service follow-up
- Schedule appointments using standard scheduling protocols
- Manage administrative in-basket pools and work queues
- Scan documents into the EHR per standard protocols
- Balance payments and prepare deposits
- Protect patients' rights by maintaining confidentiality of medical, personal, and financial information
- Provide coverage at other ProHealth locations on an ad hoc basis
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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