Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $23.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Dental Insurance
401k
Vision Insurance
Life insurance
401K Matching
Job Description
Health Link is a reputable Home Health Agency located in the San Francisco Bay Area, known for providing exceptional in-home healthcare services to patients requiring medical assistance outside of traditional hospital settings. With a commitment to delivering compassionate and high-quality care, Health Link stands out in the healthcare industry by supporting both patients and their families through tailored medical services designed to promote recovery, independence, and well-being. The agency fosters a collaborative and inclusive work environment, bringing together clinical and administrative staff who share a dedication to excellence and innovation in health care management. Health Link has established itself as... Show More
Job Requirements
- Minimum 1 year experience in the medical field
- Excellent verbal and interpersonal communication skills
- Experience in customer service with proven results
- Detail oriented and organized
- Ability to multitask and prioritize work
- Proper telephone etiquette
- Proficient computer skills
- Compassionate and accommodating to patients with high professionalism and confidentiality
Job Qualifications
- Minimum 1 year in the medical field
- Excellent verbal and interpersonal communication skills
- Experience with results in customer service industry
- Detail oriented and organized
- Ability to multitask and prioritize work
- Proficient computer skills
- Compassionate and accommodating to patients with a high level of professionalism and confidentiality at all times
Job Duties
- Reception and answering phones and redirecting messages
- Providing excellent customer service to patients by greeting and answering general questions to foster patient retention and growth
- Sorting incoming faxes and delegating them to the appropriate person or department
- Using electronic health record systems to access and maintain patient databases with confidentiality
- Assisting in other office-related tasks as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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