Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $21.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
wellness benefits
401k Employer Match
Free services at imaging centers for immediate family
Job Description
Our organization is a leading provider in the radiology and advanced medical imaging field, recognized for combining cutting-edge artificial intelligence and advanced technology to deliver exceptional patient care. With decades of expertise and a progressive approach, we are committed to Leading Radiology Forward, continually enhancing diagnostic services and improving clinical outcomes for patients across diverse healthcare settings. Our multidisciplinary team of healthcare professionals and support staff work collaboratively in a fast-paced, patient-focused environment that emphasizes quality, value, and accessibility in healthcare services.
We are currently seeking a dedicated Patient Service Representative to join our full-time team. This role ... Show More
We are currently seeking a dedicated Patient Service Representative to join our full-time team. This role ... Show More
Job Requirements
- High school diploma or GED
- Intermediate to advanced computer skills
- Strong multitasking and communication skills
- Experience providing exceptional customer service
- Medical terminology knowledge preferred
- Recent medical or radiology office experience preferred
Job Qualifications
- High school diploma or GED
- Intermediate to advanced computer skills
- Strong multitasking and communication skills
- Experience providing exceptional customer service
- Medical terminology knowledge is preferred
- Recent medical or radiology office experience is preferred
Job Duties
- Greet and register patients in a friendly and service-oriented manner
- Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation
- Collect and log all co-pays and fees
- Answer or transfer incoming phone calls
- Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary
- Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed
- Coordinate with the back-office staff for timely and effective care of patients
- Demonstrate competency regarding the need to safeguard patient property and patient health information
- Safeguard any on site medications in accordance with company policies, procedures and any legal requirements
- Demonstrate respect for company property, including any cash and patient financial information on site or on patient portals
- Exhibit and maintain professional behavior toward patients and coworkers
- Respect patient boundaries and cultural sensitivities during all interactions
- Interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting
- Establish, nurture, and maintain cooperative working relationships
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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