Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
flexible scheduling
Professional Development
workplace wellness programs
Job Description
Huntersville Endoscopy Center is a specialized medical facility dedicated to providing high-quality endoscopic procedures and patient care. The center prides itself on its commitment to patient safety, comfort, and efficient healthcare delivery. As part of a broader healthcare network, Huntersville Endoscopy Center operates with a focus on advanced medical technology and personalized patient interactions, ensuring that each visitor receives top-tier service in a supportive environment. The center's staff is composed of skilled professionals who are dedicated to maintaining the highest standards of medical practice, cleanliness, and regulatory compliance. The work environment is fast-paced, demanding proactive, organized, and patient-oriented team members... Show More
Job Requirements
- High school diploma or general education degree (GED)
- One to three years of related experience and/or training
- Maintains knowledge, skills, and abilities through ongoing education
- Completes all mandatory reviews/educational required and assigned
- Participates in performance improvement activities
- Is actively committed to meeting/exceeding employee expectations/satisfaction in the performance of job functions
- Maintains compliance with all laws and applicable regulatory requirements
- Ability to work shifts starting as early as 5:30 am
- Ability to multi-task in a fast-paced environment
- Working knowledge of CPT coding, ICD10 codes, and Medical Terminology
- Strong customer service and communication skills
- Ability to maintain patient confidentiality
- Flexibility to travel and provide coverage at other locations as needed
Job Qualifications
- High school diploma or general education degree (GED)
- One to three years of related experience and/or training
- Maintains knowledge, skills, and abilities through ongoing education
- Completes all mandatory reviews/educational required and assigned
- Participates in performance improvement activities
- Is actively committed to meeting/exceeding employee expectations/satisfaction in the performance of job functions
- Maintains compliance with all laws and applicable regulatory requirements
Job Duties
- Greets patients and vendors immediately as they enter the office
- Obtains and scans insurance card and government ID into GMED
- Maintains cleanliness and upkeep of the patient lobby/waiting area
- Prepares and reconciles daily deposits and petty cash
- Responsible for timely and accurate recording of patient demographics, insurance information, and any other required information
- Obtains signed forms/authorizations from the patient to protect the practice's interests
- Receives payments and posts to account
- Address patient balances and coordinate payment plans
- Answers inbound calls within three rings and fulfills patient requests
- Provides excellent customer service at all times and demonstrates a commitment to quality of care
- Prepares charts for next-day appointments, scanning of patient documents, filing pathology (where applicable)
- Verify insurance eligibility prior to the visit
- Verify and confirm appointments
- Schedules follow-up appointments upon check out
- Procedure weekly count, email schedule to Anesthesia company weekly (where applicable)
- Travel and provide coverage at other locations as needed
- Ability to multi-task in a fast-paced environment
- Working knowledge of CPT coding, ICD10 codes, and Medical Terminology
- Upholds the CDHA mission by actively contributing to the achievement of organizational goals, supporting leadership, promoting unity, and teamwork for the benefit of patients
- Maintains a clear focus on patient safety in every interaction with every patient
- Adheres to all industry standards related to infection control, patient confidentiality, and regulatory and accrediting body’s requirements (i.e. HIPAA, OSHA, and AAAHC)
- Follow and comply with all safety policies
- Other duties as assigned within the scope of responsibility
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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