Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $27.69
Work Schedule
Standard Hours
Flexible
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) savings plan
Employee stock purchase plan
Education Reimbursement
Employee Discounts
Employee assistance program
Employee Referral Bonus Program
voluntary benefits
Job Description
ProHealth Physicians is a respected community-based medical group that is part of the Optum family of businesses, known for its comprehensive approach to healthcare and patient wellness. As a leading healthcare provider, ProHealth Physicians operates several practices across the region, focused on delivering exceptional and compassionate medical care tailored to the community's needs. With a strong commitment to innovation, teamwork, and patient-centered service, the group emphasizes a culture that supports professional growth, collaboration, and high-quality medical resources. The organization is dedicated to fostering a workplace environment where employees feel valued and empowered to contribute meaningfully to the health and well-being... Show More
Job Requirements
- High School Diploma/GED or higher
- One or more years of customer service or receptionist experience
- Intermediate computer proficiency with Microsoft Office
- Ability to work Monday through Friday with flexible hours
- Capacity to float to other local practices when needed
- Ability to maintain patient confidentiality
- Successful completion of a drug test prior to employment
Job Qualifications
- High School Diploma/GED or higher
- One or more years of customer service or receptionist experience
- Intermediate computer proficiency with Microsoft Office
- Experience working with Epic preferred
- Previous primary care experience preferred
Job Duties
- Conduct check-in and check-out process
- Answer incoming calls and use EHR to document details of patient inquiries
- Conduct outreach to patients requiring appointments or service follow-up
- Schedule appointments using standard scheduling protocols
- Manage administrative in-basket pools and work queues
- Scan documents into the EHR per standard protocols
- Balance payments and prepare deposits
- Protect patients' rights by maintaining confidentiality of medical, personal, and financial information
- Provide coverage at other ProHealth locations on an ad hoc basis
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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