
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $28.00
Work Schedule
Standard Hours
Flexible
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) savings plan
Employee stock purchase plan
Education Reimbursement
Employee Discounts
Employee assistance program
Employee Referral Bonus Program
voluntary benefits
Job Description
ProHealth Physicians, a part of the Optum family of businesses, is a leading community-based medical group dedicated to sustaining the health and well-being of the communities it serves. Known for its commitment to exceptional care and service, ProHealth Physicians fosters a collaborative environment that emphasizes teamwork, robust medical resources, and patient-focused care. The group operates numerous local practices and clinics with a goal of providing accessible, high-quality medical services in a compassionate setting. This reputable organization prides itself on the values of Caring, Connecting, and Growing together, creating a workplace where employees are empowered to make meaningful impacts on patient... Show More
Job Requirements
- High school diploma or GED
- 1 plus years of customer service or receptionist experience
- intermediate level of computer proficiency with Microsoft Office
- ability to maintain patient confidentiality
- flexibility to work varied clinic hours
- ability to provide coverage at multiple locations
- strong communication skills
- reliable and detail oriented
Job Qualifications
- High school diploma or GED or higher
- 1 plus years of customer service or receptionist experience
- intermediate level of computer proficiency with Microsoft Office
- experience working with Epic preferred
- previous primary care experience preferred
Job Duties
- Conduct check-in and check-out process
- answer incoming calls and use EHR to document details of patient inquiries
- conduct outreach to patients requiring appointments or service follow-up
- schedule appointments using standard scheduling protocols
- manage administrative in-basket pools and work queues
- scan documents into the EHR per standard protocols
- balance payments and prepare deposits
- protect patients' rights by maintaining confidentiality of medical, personal, and financial information
- provide coverage at other ProHealth locations on an ad hoc basis
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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