Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Standard Hours
Flexible
Benefits
Bonus based on performance
Employee Discounts
Paid Time Off
Training & development
Great small business work environment
flexible scheduling
additional perks
Job Description
American Family Care (AFC) is one of the largest and most recognized primary and urgent care networks in the United States. Established as a leading healthcare provider, AFC operates over 250 state-of-the-art clinics across the country, focusing on delivering accessible and high-quality healthcare services to patients seven days a week on a walk-in basis. The company is dedicated to treating acute illnesses and injuries, workers' compensation cases, and occupational medicine needs with onsite laboratories and in-house x-ray capabilities, ensuring comprehensive diagnostic services are readily available. AFC’s mission is centered around providing patient-centric, kind, and economical healthcare designed to meet patients'... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a medical receptionist or similar role preferred
- Knowledge of medical office software and basic computer skills
- Ability to maintain patient confidentiality and comply with HIPAA regulations
- Strong communication and interpersonal skills
- Detail-oriented with excellent organizational abilities
- Ability to handle cash and financial transactions accurately
Job Qualifications
- High school graduate or equivalent
- Previous medical clerical experience preferred
- Basic computer knowledge, e.g., Microsoft Office
- Accuracy and detail orientation
- Positive customer service skills
- Well-groomed appearance
- Clear and articulate phone mannerisms
Job Duties
- Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
- Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
- Register patients, update patient records, verify insurance accurately and timely, and check patients out
- Determine, collect, and process patient payments and address collection and billing issues
- Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
- Complete closing procedures by preparing closing documentation and submitting required reports
- Complete cash control procedures and secure financial assets
- Maintain complete and accurate documentation
- Other duties and responsibilities as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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