Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $28.00
Work Schedule
Standard Hours
Flexible
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) savings plan
Employee stock purchase plan
Education Reimbursement
Employee Discounts
Employee assistance program
Employee Referral Bonus Program
voluntary benefits
Job Description
ProHealth Physicians is a prominent part of the Optum family of businesses, dedicated to advancing the health and well-being of communities through high-quality, community-based medical care. As a leading healthcare provider, ProHealth Physicians combines teamwork, comprehensive medical resources, and an unwavering commitment to exceptional patient care and service. The organization prides itself on its motto 'Caring. Connecting. Growing together.', reflecting the collaborative and supportive environment that benefits both patients and staff alike. ProHealth Physicians is known for fostering a culture of inclusion and continuous growth, ensuring that every patient interaction is met with professionalism and compassion.
ProHealth Physicians, spe... Show More
ProHealth Physicians, spe... Show More
Job Requirements
- High school diploma/GED or higher
- One year of customer service or receptionist experience
- Intermediate level of computer proficiency with Microsoft Office
Job Qualifications
- High school diploma/GED or higher
- One year of customer service or receptionist experience
- Intermediate level of computer proficiency with Microsoft Office
- Experience working with Epic (preferred)
- Previous primary care experience (preferred)
Job Duties
- Conduct check-in and check-out process
- Answer incoming calls and use EHR to document details of patient inquiries
- Conduct outreach to patients requiring appointments or service follow-up
- Schedule appointments using standard scheduling protocols
- Manage administrative in-basket pools and work queues
- Scan documents into the EHR per standard protocols
- Balance payments and prepare deposits
- Protect patients' rights by maintaining confidentiality of medical, personal, and financial information
- Provide coverage at other ProHealth locations on an ad hoc basis
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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