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Medical Receptionist

New Haven, CT, USA|Onsite, Travel

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $28.00
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401K Savings Plan
Employee stock purchase plan
Education Reimbursement
Employee Discounts
Employee assistance program
Employee Referral Bonus Program
Voluntary benefits such as pet insurance and legal insurance

Job Description

ProHealth Physicians is a distinguished community-based medical group that operates under the umbrella of the Optum family of businesses. With a strong focus on sustaining the health and well-being of the communities it serves, ProHealth Physicians is renowned for its commitment to exceptional patient care, teamwork, and robust medical resources. As part of a broader healthcare network, the organization integrates advanced healthcare practices and innovative technologies to ensure comprehensive and high-quality medical services. Located in Wallingford, Connecticut, ProHealth Physicians Wallingford Family Practice exemplifies dedication to patient-centered care and strives to foster an environment of compassion, respect, and professionalism among its... Show More

Job Requirements

  • High school diploma or GED
  • One or more years of medical receptionist experience
  • Beginner level proficiency with Microsoft Office

Job Qualifications

  • High school diploma or GED
  • One or more years of medical receptionist experience
  • Beginner level proficiency with Microsoft Office
  • Experience working with an electronic health record
  • Bilingual in Spanish and English

Job Duties

  • Greet patients and conduct check-in process
  • Collect or verify demographic information, including key demographic fields
  • Load or update insurance information as needed
  • Verify eligibility and flag appointment accordingly
  • Scan insurance card(s)
  • Collect co-payments and outstanding balances
  • Post payments received in practice management system and provide system-generated receipts
  • Acknowledge patients in practice management system
  • Schedule appointments using approved scheduling guidelines
  • Use call processing and other applicable functionality in the electronic health record to take messages and communicate with clinicians
  • Monitor daily reminder call logs and conduct outreach to patients requiring appointments
  • Contact patients who no-show for follow up appointments for chronic conditions or preventive care
  • Monitor administrative tasks in the electronic health record and respond timely
  • Scan and index documents into the electronic health record, ensuring necessary documents are available in advance of patient visits
  • Close payment batches at the end of each shift, assemble and balance batches according to cash control procedures
  • Assist coworkers as needed to ensure smooth office operation and delivery of excellent service through teamwork
  • Demonstrate respect for patients and staff by presenting a friendly, courteous manner and maintaining patient confidentiality
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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