Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Life
disability
Vision
FSA coverages
401K Savings Plan
Job Description
Our company is a physician-led, patient-centric healthcare network dedicated to simplifying healthcare delivery and fostering a more connected and compassionate kind of care. We proudly operate across multiple specialties including primary care, multispecialty care, and urgent care, serving millions of patients through traditional settings, patients' homes, and virtual care platforms. Our organizations, including VillageMD, Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians, strive to innovate and improve patient outcomes by leveraging value-based care models, integrated health applications, population health insights, and expert staffing solutions. We are deeply committed to providing high-quality, connected care services that improve... Show More
Job Requirements
- Ability to sit and stand for periods of time
- heavy computer use required
Job Qualifications
- A high school degree or GED
- happy, welcoming, and can-do attitude with patients and coworkers
- experience working in any high-volume or high-intensity service industry preferred
- excellent verbal, written, and interpersonal communication skills
- detail-oriented and a team player
- computer proficiency and superior keyboarding skills (approximately 55 wpm)
- flexible and adaptable nature to work in a continuously evolving environment
- passion for helping others in a healthcare environment
- ability to effectively interact with physicians, patients, and other staff members
- bilingual language skills required or preferred based on site location
Job Duties
- Greeting and welcoming patients
- organizing and coordinating patient in-take and other appointments
- accurately entering and updating patient information in system
- assisting patients with completion of paperwork when necessary
- scanning, updating and filing medical records
- answering phone calls, questions, etc. in a prompt and polite manner
- processing medical insurance information, verifying patient eligibility and addressing any patient questions about insurance
- handling cash and co-payments accurately and responsibly
- providing outstanding customer service to every patient
- informing site manager or assistant site manager of waiting room wait times, patient inquiries, etc.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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