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Medical Receptionist

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Dental Insurance
Flexible Schedule

Job Description

Waterbury Hospital is a renowned medical establishment located in Naugatuck, dedicated to providing high-quality healthcare services to the community. Known for its commitment to patient-centered care, the hospital offers a wide range of medical services and is staffed by experienced healthcare professionals who work collaboratively to ensure optimal patient outcomes. Waterbury Hospital emphasizes a supportive, efficient, and welcoming environment for both patients and staff. The institution also focuses on utilizing advanced medical technologies and electronic health records to enhance service delivery and streamline administrative processes, thereby improving the overall healthcare experience for patients and visitors alike.

The role of Medical... Show More

Job Requirements

  • High school diploma or GED required
  • At least one year of current front office experience, preferably in a medical office setting
  • Strong phone and computer skills with working knowledge of practice based medical office processes and procedures
  • Demonstrated communication skills (written and verbal)
  • Knowledge of insurance guidelines
  • Knowledge of medical information and electronic medical records/systems
  • Ability to communicate effectively with a diverse group of individuals
  • Ability to organize and prioritize work as required

Job Qualifications

  • High school diploma or GED
  • At least one year of current front office experience, preferably in a medical office setting
  • Strong phone and computer skills with working knowledge of practice-based medical office processes and procedures
  • Demonstrated communication skills (written and verbal)
  • Knowledge of insurance guidelines
  • Knowledge of medical information and electronic medical records/systems
  • Ability to communicate effectively with a diverse group of individuals
  • Ability to organize and prioritize work as required

Job Duties

  • Welcomes and greets all patients and visitors in a prompt, courteous and helpful manner in person or over the phone
  • Upon each patient visit, obtains accurate pertinent patient demographic information and updates in computer system as necessary
  • Either scans or copies new patients' driver's license/ID card, and front and back of insurance card for scanning into electronic health record
  • Enters appropriate comments
  • Sets patient to arrive in electronic health record
  • Requests payment at time of service
  • Prints and provides receipt to patient
  • Registers payment in computer and reconciles all payments at day's end
  • Distributes Hardship form to patients
  • notes such in additional comments
  • Answers multi-line telephone, schedules appointments, takes messages, and handles referral requests as necessary according to policy
  • Maintains operations by following and remaining updated and current on the electronic health record and office policies and procedures
  • Assists with printing and/or copying of medical records and other materials as needed
  • Documents appropriately
  • Verifies PCP and insurance eligibility and documents verification number in comments for each visit, when required

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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